Lsass.exe process crashes when an application uses an incorrect CredGroup object to call the SpAcceptLsaModeContext function on a computer that is running Windows 7 or Windows Server 2008 R2

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Article ID: 2740562 - View products that this article applies to.
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Symptoms

Assume that you run an application on a computer that is running Windows 7 or Windows Server 2008 R2. When the application calls the SpAcceptLsaModeContext function by using a CredGroup object that differs from the CredGroup object in the security context, the Lsass.exe process crashes.

For example, when Microsoft Forefront Threat Management Gateway tries to validate credentials by using an SSL connection, the Lsass.exe process crashes.

Note If the Lsass.exe process crashes on the main Domain Controller, you cannot use functions that are related to user authentication on a client computer in the environment. Additionally, after the Lsass.exe process crashes, you receive Group Policy errors, authentication errors, and connection errors on the client computer.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:
  • Windows 7
  • Windows 7 Service Pack 1 (SP1)
  • Windows Server 2008 R2
  • Windows Server 2008 R2 Service Pack 1 (SP1)
For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To apply this hotfix, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

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The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 7 and Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
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    VersionProductMilestoneService branch
    6.1.760 0.21xxxWindows 7 and Windows Server 2008 R2RTMLDR
    6.1.760 1.22xxxWindows 7 and Windows Server 2008 R2SP1LDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 7 and for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
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File nameFile versionFile sizeDateTimePlatform
Cng.sys6.1.7600.21331369,36027-Sep-201223:18x86
Ksecdd.sys6.1.7600.2133167,46427-Sep-201217:21x86
Ksecpkg.sys6.1.7600.21331134,02427-Sep-201217:21x86
Lsasrv.dll6.1.7600.213311,037,31227-Sep-201217:06x86
Lsasrv.mofNot applicable13,78022-Jul-200923:19Not applicable
Lsass.exe6.1.7600.2133122,01627-Sep-201214:46x86
Secur32.dll6.1.7600.2133122,01627-Sep-201217:09x86
Sspicli.dll6.1.7600.2133199,84027-Sep-201217:10x86
Sspisrv.dll6.1.7600.2133115,36027-Sep-201214:46x86
Cng.sys6.1.7601.22121369,85628-Sep-201205:30x86
Ksecdd.sys6.1.7601.2212167,44028-Sep-201205:19x86
Ksecpkg.sys6.1.7601.22121136,58428-Sep-201205:19x86
Lsasrv.dll6.1.7601.221211,039,36028-Sep-201204:49x86
Lsasrv.mofNot applicable13,78012-Nov-201023:53Not applicable
Lsass.exe6.1.7601.2212122,01627-Sep-201215:11x86
Secur32.dll6.1.7601.2212122,01628-Sep-201204:52x86
Sspicli.dll6.1.7601.2212199,84028-Sep-201204:53x86
Sspisrv.dll6.1.7601.2212115,87227-Sep-201215:11x86
Ncrypt.dll6.1.7601.22121220,16028-Sep-201204:50x86
Schannel.dll6.1.7600.21331225,28027-Sep-201217:09x86
Schannel.dll6.1.7601.22121247,80828-Sep-201204:52x86
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For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
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File nameFile versionFile sizeDateTimePlatform
Cng.sys6.1.7600.21331459,22428-Sep-201200:45x64
Ksecdd.sys6.1.7600.2133195,60028-Sep-201200:46x64
Ksecpkg.sys6.1.7600.21331152,43228-Sep-201200:46x64
Lsasrv.dll6.1.7600.213311,445,37627-Sep-201217:28x64
Lsasrv.mofNot applicable13,78022-Jul-200923:34Not applicable
Lsass.exe6.1.7600.2133130,72027-Sep-201214:59x64
Secur32.dll6.1.7600.2133128,16027-Sep-201217:31x64
Sspicli.dll6.1.7600.21331135,68027-Sep-201217:32x64
Sspisrv.dll6.1.7600.2133128,16027-Sep-201217:32x64
Cng.sys6.1.7601.22121458,71228-Sep-201205:46x64
Ksecdd.sys6.1.7601.2212195,60028-Sep-201205:32x64
Ksecpkg.sys6.1.7601.22121154,48028-Sep-201205:32x64
Lsasrv.dll6.1.7601.221211,447,42428-Sep-201205:05x64
Lsasrv.mofNot applicable13,78012-Nov-201023:50Not applicable
Lsass.exe6.1.7601.2212130,72027-Sep-201215:53x64
Secur32.dll6.1.7601.2212128,16028-Sep-201205:08x64
Sspicli.dll6.1.7601.22121135,68028-Sep-201205:09x64
Sspisrv.dll6.1.7601.2212128,67228-Sep-201205:09x64
Ncrypt.dll6.1.7601.22121307,20028-Sep-201205:06x64
Schannel.dll6.1.7600.21331338,94427-Sep-201217:31x64
Schannel.dll6.1.7601.22121341,50428-Sep-201205:08x64
Lsasrv.mofNot applicable13,78022-Jul-200923:19Not applicable
Secur32.dll6.1.7600.2133122,01627-Sep-201217:09x86
Sspicli.dll6.1.7600.2133196,76827-Sep-201217:11x86
Lsasrv.mofNot applicable13,78012-Nov-201023:53Not applicable
Secur32.dll6.1.7601.2212122,01628-Sep-201204:52x86
Sspicli.dll6.1.7601.2212196,76828-Sep-201204:54x86
Schannel.dll6.1.7600.21331225,28027-Sep-201217:09x86
Schannel.dll6.1.7601.22121247,80828-Sep-201204:52x86
Ncrypt.dll6.1.7601.22121220,16028-Sep-201204:50x86
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For all supported IA-64-based versions of Windows Server 2008 R2
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File nameFile versionFile sizeDateTimePlatform
Cng.sys6.1.7600.21331788,53628-Sep-201200:37IA-64
Ksecdd.sys6.1.7600.21331179,59227-Sep-201222:51IA-64
Ksecpkg.sys6.1.7600.21331309,12827-Sep-201222:51IA-64
Lsasrv.dll6.1.7600.213312,654,72027-Sep-201216:36IA-64
Lsasrv.mofNot applicable13,78022-Jul-200923:59Not applicable
Lsass.exe6.1.7600.2133155,80827-Sep-201214:26IA-64
Secur32.dll6.1.7600.2133148,64027-Sep-201216:40IA-64
Sspicli.dll6.1.7600.21331274,94427-Sep-201216:41IA-64
Sspisrv.dll6.1.7600.2133145,05627-Sep-201216:41IA-64
Cng.sys6.1.7601.22121789,04828-Sep-201204:45IA-64
Ksecdd.sys6.1.7601.22121179,56828-Sep-201204:24IA-64
Ksecpkg.sys6.1.7601.22121316,29628-Sep-201204:24IA-64
Lsasrv.dll6.1.7601.221212,656,76827-Sep-201217:16IA-64
Lsasrv.mofNot applicable13,78012-Nov-201023:52Not applicable
Lsass.exe6.1.7601.2212155,80827-Sep-201215:05IA-64
Secur32.dll6.1.7601.2212148,64027-Sep-201217:19IA-64
Sspicli.dll6.1.7601.22121274,94427-Sep-201217:20IA-64
Sspisrv.dll6.1.7601.2212145,56827-Sep-201217:20IA-64
Ncrypt.dll6.1.7601.22121551,42427-Sep-201217:17IA-64
Schannel.dll6.1.7600.21331648,70427-Sep-201216:40IA-64
Schannel.dll6.1.7601.22121711,68027-Sep-201217:19IA-64
Lsasrv.mofNot applicable13,78022-Jul-200923:19Not applicable
Secur32.dll6.1.7600.2133122,01627-Sep-201217:09x86
Sspicli.dll6.1.7600.2133196,76827-Sep-201217:11x86
Lsasrv.mofNot applicable13,78012-Nov-201023:53Not applicable
Secur32.dll6.1.7601.2212122,01628-Sep-201204:52x86
Sspicli.dll6.1.7601.2212196,76828-Sep-201204:54x86
Schannel.dll6.1.7600.21331225,28027-Sep-201217:09x86
Schannel.dll6.1.7601.22121247,80828-Sep-201204:52x86
Ncrypt.dll6.1.7601.22121220,16028-Sep-201204:50x86
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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

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Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7
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File nameX86_2943cae690061f082d648e44ea36069c_31bf3856ad364e35_6.1.7601.22121_none_378ea41331b98799.manifest
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Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
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Properties

Article ID: 2740562 - Last Review: August 29, 2013 - Revision: 2.0
Applies to
  • Windows 7 Enterprise
  • Windows 7 Home Basic
  • Windows 7 Home Premium
  • Windows 7 Professional
  • Windows 7 Starter
  • Windows 7 Ultimate
  • Windows Server 2008 R2 Datacenter
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 for Itanium-Based Systems
  • Windows Server 2008 R2 Foundation
  • Windows Server 2008 R2 Standard
  • Windows Web Server 2008 R2
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbfix kbexpertisebeginner kbsurveynew KB2740562

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