Application crashes when it uses the BitmapImage class to optimize images in Windows 7 or Windows Server 2008 R2

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Article ID: 2743155 - View products that this article applies to.
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Symptoms

When you run an application that uses the BitmapImage class to optimize images on a computer that is running Windows 7 or Windows Server 2008 R2, the application crashes. Additionally, a System.NotSupportedException or AccessViolationException exception is generated.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows 7 Service Pack 1 (SP1) or Windows Server 2008 R2 SP1. For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 7 and Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, milestone (RTM,SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
    Collapse this tableExpand this table
    VersionProductMilestoneService branch
    6.1.760 1.17xxxWindows 7 and Windows Server 2008 R2SP1GDR
    6.1.760 1.22xxxWindows 7 and Windows Server 2008 R2SP1LDR
  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 7 and for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameFile versionFile sizeDateTime
Windowscodecs.dll6.1.7600.170951,011,20010-Aug-201223:56
Windowscodecs.dll6.1.7600.212981,011,20011-Aug-201201:04
Windowscodecs.dll6.1.7601.179261,010,68810-Aug-201223:59
Windowscodecs.dll6.1.7601.220841,011,20010-Aug-201223:56
For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTime
Windowscodecs.dll6.1.7600.170951,190,40011-Aug-201200:53
Windowscodecs.dll6.1.7600.212981,190,40011-Aug-201200:43
Windowscodecs.dll6.1.7601.179261,190,91211-Aug-201200:57
Windowscodecs.dll6.1.7601.220841,190,40011-Aug-201200:46
For all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTime
Windowscodecs.dll6.1.7600.170952,817,53610-Aug-201223:26
Windowscodecs.dll6.1.7600.212982,818,04810-Aug-201223:36
Windowscodecs.dll6.1.7601.179262,817,53610-Aug-201223:39
Windowscodecs.dll6.1.7601.220842,819,07210-Aug-201223:40

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameX86_0f65fd93282628ff82a5066a25704fbd_31bf3856ad364e35_6.1.7600.21298_none_afbc46fc4a363e51.manifest
File versionNot applicable
File size700
Date (UTC)11-Aug-2012
Time (UTC)19:32
File nameX86_3d6605975ae67f666a8f956140de283d_31bf3856ad364e35_6.1.7601.22084_none_d87a11fab94ccf52.manifest
File versionNot applicable
File size700
Date (UTC)11-Aug-2012
Time (UTC)19:32
File nameX86_94fe2549f837923ecd08a58714621503_31bf3856ad364e35_6.1.7601.17926_none_2963f716bdb6b6f6.manifest
File versionNot applicable
File size700
Date (UTC)11-Aug-2012
Time (UTC)19:32
File nameX86_f8cff4f309d6aa31d41ff8d2fe3bd8dd_31bf3856ad364e35_6.1.7600.17095_none_593a5ffd369a3cdb.manifest
File versionNot applicable
File size700
Date (UTC)11-Aug-2012
Time (UTC)19:32
File nameX86_microsoft-windows-windowscodec_31bf3856ad364e35_6.1.7600.17095_none_964d21380279f189.manifest
File versionNot applicable
File size91,448
Date (UTC)11-Aug-2012
Time (UTC)00:26
File nameX86_microsoft-windows-windowscodec_31bf3856ad364e35_6.1.7600.21298_none_96d9c0c71b94da7f.manifest
File versionNot applicable
File size91,448
Date (UTC)11-Aug-2012
Time (UTC)01:35
File nameX86_microsoft-windows-windowscodec_31bf3856ad364e35_6.1.7601.17926_none_988059a5ff667a41.manifest
File versionNot applicable
File size91,448
Date (UTC)11-Aug-2012
Time (UTC)00:32
File nameX86_microsoft-windows-windowscodec_31bf3856ad364e35_6.1.7601.22084_none_98c6ec9118b6c51e.manifest
File versionNot applicable
File size91,448
Date (UTC)11-Aug-2012
Time (UTC)00:30
Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this tableExpand this table
File nameAmd64_0f65fd93282628ff82a5066a25704fbd_31bf3856ad364e35_6.1.7600.21298_none_0bdae2800293af87.manifest
File versionNot applicable
File size702
Date (UTC)11-Aug-2012
Time (UTC)19:32
File nameAmd64_3d6605975ae67f666a8f956140de283d_31bf3856ad364e35_6.1.7601.22084_none_3498ad7e71aa4088.manifest
File versionNot applicable
File size702
Date (UTC)11-Aug-2012
Time (UTC)19:32
File nameAmd64_41b47669257334fce2ea4f7bcd41c0fb_31bf3856ad364e35_6.1.7601.22084_none_98013cb785842785.manifest
File versionNot applicable
File size704
Date (UTC)11-Aug-2012
Time (UTC)19:32
File nameAmd64_4958d8c4922cc895d09a770d678ec3b9_31bf3856ad364e35_6.1.7600.21298_none_93866c9c002a7672.manifest
File versionNot applicable
File size704
Date (UTC)11-Aug-2012
Time (UTC)19:32
File nameAmd64_6c7c2abd1a662135d16d229d0ea0f772_31bf3856ad364e35_6.1.7600.17095_none_de474e58676ce4b0.manifest
File versionNot applicable
File size704
Date (UTC)11-Aug-2012
Time (UTC)19:32
File nameAmd64_93f0c946be4ffb63826d172854a93f02_31bf3856ad364e35_6.1.7601.17926_none_2dad785f32f7ac21.manifest
File versionNot applicable
File size704
Date (UTC)11-Aug-2012
Time (UTC)19:32
File nameAmd64_94fe2549f837923ecd08a58714621503_31bf3856ad364e35_6.1.7601.17926_none_8582929a7614282c.manifest
File versionNot applicable
File size702
Date (UTC)11-Aug-2012
Time (UTC)19:32
File nameAmd64_acb06df3b217b654509d8cd374b4bcef_31bf3856ad364e35_6.1.7600.17095_none_eda8e303149b85c6.manifest
File versionNot applicable
File size1,048
Date (UTC)11-Aug-2012
Time (UTC)19:32
File nameAmd64_b86e88cc3676b373183f0db6cee6c66e_31bf3856ad364e35_6.1.7601.22084_none_85a1946cb422da0f.manifest
File versionNot applicable
File size1,048
Date (UTC)11-Aug-2012
Time (UTC)19:32
File nameAmd64_da43d450625317fbd72f2607ad4dc23c_31bf3856ad364e35_6.1.7601.17926_none_48891275a249310e.manifest
File versionNot applicable
File size1,048
Date (UTC)11-Aug-2012
Time (UTC)19:32
File nameAmd64_e985caad327fc7dcd81000e62eff0989_31bf3856ad364e35_6.1.7600.21298_none_3ae14ce4a77534cf.manifest
File versionNot applicable
File size1,048
Date (UTC)11-Aug-2012
Time (UTC)19:32
File nameAmd64_f8cff4f309d6aa31d41ff8d2fe3bd8dd_31bf3856ad364e35_6.1.7600.17095_none_b558fb80eef7ae11.manifest
File versionNot applicable
File size702
Date (UTC)11-Aug-2012
Time (UTC)19:32
File nameAmd64_microsoft-windows-windowscodec_31bf3856ad364e35_6.1.7600.17095_none_f26bbcbbbad762bf.manifest
File versionNot applicable
File size91,450
Date (UTC)11-Aug-2012
Time (UTC)01:24
File nameAmd64_microsoft-windows-windowscodec_31bf3856ad364e35_6.1.7600.21298_none_f2f85c4ad3f24bb5.manifest
File versionNot applicable
File size91,450
Date (UTC)11-Aug-2012
Time (UTC)02:19
File nameAmd64_microsoft-windows-windowscodec_31bf3856ad364e35_6.1.7601.17926_none_f49ef529b7c3eb77.manifest
File versionNot applicable
File size91,450
Date (UTC)11-Aug-2012
Time (UTC)01:31
File nameAmd64_microsoft-windows-windowscodec_31bf3856ad364e35_6.1.7601.22084_none_f4e58814d1143654.manifest
File versionNot applicable
File size91,450
Date (UTC)11-Aug-2012
Time (UTC)01:21
Additional files for all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameIa64_db38914ef2b4421572931efd82cfe353_31bf3856ad364e35_6.1.7601.22084_none_b0bcbffb6b9944f8.manifest
File versionNot applicable
File size1,046
Date (UTC)11-Aug-2012
Time (UTC)19:32
File nameIa64_dece8f560147234d735050dae3b4af3f_31bf3856ad364e35_6.1.7600.17095_none_ba5d5fb477ae6ed7.manifest
File versionNot applicable
File size1,046
Date (UTC)11-Aug-2012
Time (UTC)19:32
File nameIa64_e57dcbaac9fa276b69156f62ada9e557_31bf3856ad364e35_6.1.7601.17926_none_1e34e4fdafd5f31b.manifest
File versionNot applicable
File size1,046
Date (UTC)11-Aug-2012
Time (UTC)19:32
File nameIa64_fe91f168154ddcc4369fcbe4dc9ba653_31bf3856ad364e35_6.1.7600.21298_none_551c087f9e81b146.manifest
File versionNot applicable
File size1,046
Date (UTC)11-Aug-2012
Time (UTC)19:32
File nameIa64_microsoft-windows-windowscodec_31bf3856ad364e35_6.1.7600.17095_none_964ec52e0277fa85.manifest
File versionNot applicable
File size91,449
Date (UTC)11-Aug-2012
Time (UTC)01:19
File nameIa64_microsoft-windows-windowscodec_31bf3856ad364e35_6.1.7600.21298_none_96db64bd1b92e37b.manifest
File versionNot applicable
File size91,449
Date (UTC)11-Aug-2012
Time (UTC)02:13
File nameIa64_microsoft-windows-windowscodec_31bf3856ad364e35_6.1.7601.17926_none_9881fd9bff64833d.manifest
File versionNot applicable
File size91,449
Date (UTC)11-Aug-2012
Time (UTC)01:24
File nameIa64_microsoft-windows-windowscodec_31bf3856ad364e35_6.1.7601.22084_none_98c8908718b4ce1a.manifest
File versionNot applicable
File size91,449
Date (UTC)11-Aug-2012
Time (UTC)01:19

Properties

Article ID: 2743155 - Last Review: October 19, 2012 - Revision: 3.0
Applies to
  • Windows 7 Service Pack 1, when used with:
    • Windows 7 Enterprise
    • Windows 7 Home Basic
    • Windows 7 Home Premium
    • Windows 7 Professional
    • Windows 7 Starter
    • Windows 7 Ultimate
  • Windows Server 2008 R2 Service Pack 1, when used with:
    • Windows Server 2008 R2 Datacenter
    • Windows Server 2008 R2 Enterprise
    • Windows Server 2008 R2 for Itanium-Based Systems
    • Windows Server 2008 R2 Foundation
    • Windows Server 2008 R2 Standard
    • Windows Web Server 2008 R2
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbfix kbexpertiseadvanced kbsurveynew KB2743155

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