An update is available that enables Microsoft Lync 2010 for Windows Phone to display an Inactive presence status after 5 minutes in an idle state

Article translations Article translations
Article ID: 2750301 - View products that this article applies to.
Expand all | Collapse all

Introduction

This article describes an update that enables Microsoft Lync 2010 for Windows Phone to process the new Inactive token from the Lync Server Mobility Service. After you apply this update, Lync 2010 for Windows Phone displays your presence status as Inactive together with a yellow presence bar. This behavior occurs after you set the presence status to Busy and then leave the Lync client in an idle state for 5 minutes.

More information

To apply this new feature, install the following update:
2737907 Description of the cumulative update package for Lync 2010 for Windows Phone: October 2012

Note To enable the update, the Lync Server 2010 environment administrator must also install the updates that are mentioned in Microsoft Knowledge Base (KB) article 2743736 on the server.

For more information about KB 2743736, click the following article number to view the article in the Microsoft Knowledge Base:
2743736 Description of the cumulative update for Lync Server 2010, Mobility Service: October 2010

For more information about a similar issue in Lync 2010 for Android, click the following article number to view the article in the Microsoft Knowledge Base:
2717011 An update is available to enable Lync 2010 for Android to display the Inactive presence status after 5 minutes in an idle state
For more information about a similar issue in Lync 2010 for iPad and in Lync 2010 for iPhone, click the following article number to view the article in the Microsoft Knowledge Base:
2721077 An update is available to enable Lync 2010 for iPad and Lync 2010 for iPhone to display the Inactive presence status after 5 minutes in an idle state

Properties

Article ID: 2750301 - Last Review: October 16, 2012 - Revision: 1.0
Applies to
  • Microsoft Lync 2010 for Windows Phone
Keywords: 
kbqfe kbfix kbsurveynew kbexpertiseinter KB2750301

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com