Article ID: 2750782 - View products that this article applies to.
An update is available that adds support for Windows 8-based client computers in Microsoft System Center Configuration Manager 2007 Service Pack 2 (SP2).
Additionally, this update adds Windows 8 and Windows Server 2012 to the supported platform list in the following features:
When you install this update, the AI_UPDATE_SERVICE_POINT service restarts. However, if the service does not restart within 30 seconds, the restart operation will time out. In this situation, extend the service startup time-out value to 150 seconds. To do this, follow these steps:
For more information about the hotfix installation, click the following article number to view the article in the Microsoft Knowledge Base: 2477182
(http://support.microsoft.com/kb/2477182/ )System Center Configuration Manager 2007 hotfix installation guidance
Important To use the Administrator Console on a Windows 8 system, the .Net Framework 3.5 must be enabled. Otherwise, the Administrator Console does not start, and you receive the following error message:
If this issue occurs, uninstall the Administrator Console, enable the .NET Framework 3.5, and then reinstall the Administrator Console. You can enable the .NET Framework by using the "Programs and Features" item in Control Panel. Additionally, you can enable the .Net Framework by running the following command:
MMC cannot initialize the snap-in.
dism.exe /online /enable-feature /featurename:NetFX3 /Source:X:\sources\sxsNote In this command, "X" is a placeholder for the drive that contains the Windows installation media.
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
PrerequisitesTo apply this update, you must have System Center Configuration Manager 2007 SP2 installed.
You can apply this update on the following roles:
Restart requirementYou do not have to restart the computer after you apply this update.
Update replacement informationThe client-side update (Sccm2007ac-sp2-kb2698619-x86-enu.msp) replaces the client-side update in the following Microsoft Knowledge Base article:
(http://support.microsoft.com/kb/977384/ )Description of the prerequisite hotfix for System Center Configuration Manager 2007 R3
Note This replacement affects only the client-side update in hotfix 977384. This replacement does not affect the entire hotfix package.
File informationThe English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
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Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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