Article ID: 2756460 - View products that this article applies to.
Consider the following scenario:
Cannot display the folder. Microsoft Outlook cannot access the specified folder location. The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action.
Additionally, the following event is logged in the RPC Client Access log on the Client Access server:
To resolve this issue, install the following update rollup:
(http://support.microsoft.com/kb/2803727/ )Description of Update Rollup 1 for Exchange Server 2010 Service Pack 3
To work around this issue, apply the following setting on all internet-facing Client Access servers:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about the issue, click the following article numbers to view the articles in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/2685289/ )Description of Update Rollup 3 for Exchange Server 2010 Service Pack 2
(http://support.microsoft.com/kb/2725008/ )Outlook Anywhere clients cannot connect to a CAS server after you apply Exchange Server 2010 SP2 RU3
Article ID: 2756460 - Last Review: May 30, 2013 - Revision: 1.1
Contact us for more help
Connect with Answer Desk for expert help.