Article ID: 2756559 - View products that this article applies to.
Consider the following scenarios in a Windows 8 installation that is Unified Extensible Firmware Interface (UEFI)-compliant and that has a UEFI/GPT configuration.
If you restart the computer after it is forcibly turned off, Windows 8 tries to use the fast startup method. When this occurs, the system determines that the previous restart attempt was unsuccessful, and then it tries to restart by using the full startup method. However, this full startup attempt fails because of an access violation that is caused by memory corruption.
To resolve this issue, install the Windows 8 Client and Windows Server 2012 General Availability Update Rollup (KB 2756872). For more information about how to obtain this update package, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/2756872/ )Windows 8 Client and Windows Server 2012 General Availability Cumulative Update
To recover a computer that cannot start, use one of the following workarounds.
Important These workarounds may not recover your system or restore your computer to a functional state.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Article ID: 2756559 - Last Review: June 5, 2013 - Revision: 5.0
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