Only one result is returned after you click "view all results" in Outlook 2010 or in Outlook 2013 in an Exchange Server 2010 environment

Article ID: 2756987 - View products that this article applies to.
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Symptoms

Assume that you apply Update Rollup 4 for Exchange Server 2010 Service Pack 2 (SP2) in a Microsoft Exchange Server 2010 environment. When you search for email messages in a Microsoft Outlook 2010 or Outlook 2013 mailbox in online mode, you receive the following message:

Your search returned a large number of results. Narrow your search, or click here to view all results

Then, when you click the message, only one search result is returned.
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Resolution

To resolve this issue, install the following update rollup:
2756485
(http://support.microsoft.com/kb/2756485/ )
Description of Update Rollup 4 Version 2 for Exchange Server 2010 Service Pack 2
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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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Properties

Article ID: 2756987 - Last Review: October 10, 2012 - Revision: 1.0
Applies to
  • Microsoft Exchange Server 2010 Service Pack 2
Keywords: 
kbqfe kbsurveynew kbexpertiseinter KB2756987
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