FIX: Event ID 102 (2138) when TI communicates with IMS transactions on an IBM mainframe system in Host Integration Server

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Article ID: 2758122 - View products that this article applies to.
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Symptoms

When you use Transaction Integrator (TI) to communicate with Information Management System (IMS) transactions on an IBM mainframe system in Microsoft Host Integration Server 2009 or Host Integration Server 2010, you may receive the following error message:
Event ID: 102

Source: HIS Application Integration

Description:

HISETBG0001 Application Integrator has intercepted an exception in method MethodName. Following is the exception description: (2138) HISMITW0021 The IMSConnectTransport received no data when an LLZZ was expected while processing method MethodName. IP Address: TCP/IP address, port: port number, Transaction Id: tranid, Error description: Success.

Cause

This issue occurs when TI communicates with IMS transactions on an IBM mainframe over TCP/IP by using an IMS Connect remote environment. In this scenario, TI expects a completion status message (CSM) to be sent from IMS transactions, and the CSM should contain response data from the host application. The CSM includes a header and a footer that contain the string *CSMOKY*. If the CSM footer is split across two TCP/IP network packets, the issue that is described in the "Symptoms" section may occur.

Resolution

Host Integration Server 2010

Cumulative update information

The fix that resolves this issue is included in cumulative update package 6 for Host Integration Server 2010. For more information about how to obtain the cumulative update package, click the following article number to view the article in the Microsoft Knowledge Base:
2752426 Cumulative update package 6 for Host Integration Server 2010

Host Integration Server 2009

Cumulative update information

The hotfix that resolves this issue is included in cumulative update package 4 for Host Integration Server 2009.

For more information about how to obtain the cumulative update package, click the following article number to view the article in the Microsoft Knowledge Base:
2765212 Cumulative update package 4 for Host Integration Server 2009

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have cumulative update package 3 for Host Integration Server 2009 installed.

Restart information

You do not have to restart the computer after you apply this hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
For all supported x86-based versions of Host Integration Server 2009
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Microsoft.hostintegration.ti.imsconnecttransport.dll8.0.3980.276,07219-Sep-201223:31x86
For all supported x64-based versions of Host Integration Server 2009
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Microsoft.hostintegration.ti.imsconnecttransport.dll8.0.3980.276,07219-Sep-201223:31x86
Microsoft.hostintegration.ti.imsconnecttransport.dll8.0.3980.276,07219-Sep-201223:35x86
Note Because of file dependencies, the most recent fix that contains these files may also contain additional files.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More information

For more information about a similar issue, click the following article number to go to the article in the Microsoft Knowledge Base:
822887 COMTI 102 (2169) error may occur if the CSM message is split across two frames

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

Properties

Article ID: 2758122 - Last Review: December 19, 2012 - Revision: 5.0
Applies to
  • Microsoft Host Integration Server 2010
  • Microsoft Host Integration Server 2009
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbfix kbsurveynew kbexpertiseadvanced KB2758122

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