Duplicate Detection does not run on create in the new form experience in the Microsoft Dynamics CRM Online December 2012 Service Update

Article ID: 2771688 - View products that this article applies to.
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Symptoms

After applying the Microsoft Dynamics CRM Online December 2012 Service Update, users may notice that duplicate detection does not run after creating duplicate records in the new form experience. Per the default duplicate detection rules, these forms may include:
  • Contact
  • Account
  • Lead

However, if additional duplicate detection rules have been created for Opportunity or Case, these rules will not take effect in the new form experience for these entities as well.

Cause

Resolution

This functionality is being considered for a future release.
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Properties

Article ID: 2771688 - Last Review: June 14, 2013 - Revision: 5.0
Applies to
  • Microsoft Dynamics CRM 2011
Keywords: 
kbmbsmigrate kbsurveynew KB2771688

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