Consider the following scenario:
- You have an environment that has Update Rollup 4 for Microsoft Exchange Server 2010 Service Pack 2 (SP2) or a later update rollup that is earlier than Update Rollup 6 installed.
- You send an email message that contains an attached Open Office XML document (for example, a .pptx or .docx document) that is missing a file name extension.
In this scenario, the Microsoft Full-Text Engine Filter Daemon (Msftefd.exe) process crashes. Additionally, the following events are logged on the Mailbox server:
Source: MSExchange Common
Date: Date
Event ID: 4999
Task Category: General
Level: Error
Keywords: Classic
User: N/A
Computer: Computer
Description:
Watson report about to be sent for process id: Process ID, with parameters: E12, Build Type, Version Number, ExMSFTE, M.E.Search.ExSearch, M.E.S.Crash.CrashNow, M.E.Common.FailFastException, XXXX, Version Number.
ErrorReportingEnabled: False
Log Name: Application
Source: MSFTESQL-Exchange
Date: Date
Event ID: 64772
Task Category: MSFTESQL Service
Level: Error
Keywords: Classic
User: N/A
Computer: Computer
Description:
The filter daemon process MSFTEFD exited unexpectedly.
Log Name: Application
Source: MSFTESQL-Exchange
Date: Date
Event ID: 1053
Task Category: MSFTESQL Service
Level: Error
Keywords: Classic
User: N/A
Computer: Computer
Description:
The system exception c000010a was raised at 000007FEF99D0F16.
This issue occurs because the incorrect file name extension causes a crash when the Exchange search engine indexes the email message.
To resolve this issue, install the following update rollup:
2746164
(http://support.microsoft.com/kb/2746164/
)
Description of Update Rollup 6 for Exchange Server 2010 Service Pack 2
To work around this issue, follow these steps:
- Click Start, click Run, type regedit in the Open box, and then click OK.
- Locate and then select the following registry subkey:
HKEY_LOCAL_MACHINE\Software\Microsoft\ExchangeServer\v14\ExSearch
- On the Edit menu, point to New, and then click DWORD (32-bit) Value.
- Type NeverOverrideAttachmentExtension, and then press Enter.
- In the Details pane, right-click NeverOverrideAttachmentExtension, and then click Modify.
- In the Value data box, type 1, and then click OK.
- Exit Registry Editor.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about the Msftefd.exe process, go to the following website:
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2713339
(http://support.microsoft.com/kb/2713339/
)
Multi-Mailbox Search feature returns incorrect results when you perform a complex discovery search in an Exchange Server 2010 environment
Article ID: 2776259 - Last Review: Wednesday, 20 February 2013 - Revision: 3.0
Applies to
- Microsoft Exchange Server 2010 Service Pack 2, when used with:
- Microsoft Exchange Server 2010 Standard
- Microsoft Exchange Server 2010 Enterprise
| kbsurveynew kbexpertiseinter kbfix kbqfe KB2776259 |
