Program Compatibility Assistant dialog box appears when you start a desktop app from the "Autoplay" dialog box in Windows 8

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Article ID: 2777294 - View products that this article applies to.
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Symptoms

Assume that on a Windows 8-based computer you start a desktop app from the Autoplay dialog box of an external media for the first time, and then you close the desktop app immediately. In this situation, the Program Compatibility Assistant dialog box appears, and you are prompted with the following message:
Did the program work?

This issue occurs with the following desktop apps:
  • MediaShow
  • PaintShop Pro
  • WinDVD
  • MoviePhotoMenu

Resolution

After you apply this update, you are not prompted with this message in this situation.

Update information

How to obtain this update

Windows Update
This update is available from Windows Update.
Microsoft Download Center
The following files are available for download from the Microsoft Download Center:
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Operating systemUpdate
All supported x86-based versions of Windows 8
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Download
Download the update package now.
All supported x64-based versions of Windows 8
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Download
Download the update package now.
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Prerequisites

To apply this update, you must be running Windows 8.

Registry information

To apply this update, you do not have to make any changes to the registry.

Restart requirement

You do not have to restart the computer after you apply this update.

Update replacement information

This update does not replace a previously released update.

File information

The global version of this update installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 8 file information notes
  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
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    VersionProductMilestoneService branch
    6.2.920 0.16 xxxWindows 8RTMGDR
    6.2.920 0.20 xxxWindows 8RTMLDR
  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows RT, Windows 8, and Windows Server 2012" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 8
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File nameFile versionFile sizeDateTime
Pcadm.dll6.2.9200.1644224,06424-Oct-201202:47
Pcaevts.dll6.2.9200.1644211,77624-Oct-201202:26
Pcalua.exe6.2.9200.1644211,77624-Oct-201202:48
Pcasvc.dll6.2.9200.16442333,82424-Oct-201202:47
Pcadm.dll6.2.9200.2054524,06425-Oct-201202:47
Pcaevts.dll6.2.9200.2054511,77625-Oct-201202:25
Pcalua.exe6.2.9200.2054511,77625-Oct-201202:48
Pcasvc.dll6.2.9200.20545333,82425-Oct-201202:47
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For all supported x64-based versions of Windows 8
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File nameFile versionFile sizeDateTime
Pcadm.dll6.2.9200.1644231,23224-Oct-201203:24
Pcaevts.dll6.2.9200.1644211,77624-Oct-201203:05
Pcalua.exe6.2.9200.1644213,31224-Oct-201203:25
Pcasvc.dll6.2.9200.16442405,50424-Oct-201203:24
Pcadm.dll6.2.9200.2054531,23225-Oct-201203:26
Pcaevts.dll6.2.9200.2054511,77625-Oct-201203:04
Pcalua.exe6.2.9200.2054513,31225-Oct-201203:27
Pcasvc.dll6.2.9200.20545405,50425-Oct-201203:26
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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 8

Additional files for all supported x86-based versions of Windows 8
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File nameX86_85ebd9382a93b101b16aed19bb09fcf8_31bf3856ad364e35_6.2.9200.20545_none_a55f158bce160162.manifest
File versionNot applicable
File size742
Date (UTC)25-Oct-2012
Time (UTC)17:40
File nameX86_bc4bac2797d45b522ecca4f4fe528a58_31bf3856ad364e35_6.2.9200.16442_none_5286f57d81c0ec73.manifest
File versionNot applicable
File size742
Date (UTC)25-Oct-2012
Time (UTC)17:40
File nameX86_microsoft-windows-a..atibility-assistant_31bf3856ad364e35_6.2.9200.16442_none_309ad2f6f46f21a0.manifest
File versionNot applicable
File size72,864
Date (UTC)24-Oct-2012
Time (UTC)03:40
File nameX86_microsoft-windows-a..atibility-assistant_31bf3856ad364e35_6.2.9200.20545_none_312770a00d8a0d6f.manifest
File versionNot applicable
File size72,864
Date (UTC)25-Oct-2012
Time (UTC)03:30
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Additional files for all supported x64-based versions of Windows 8
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File nameAmd64_318695a7e5602d6d6168ba97b38e4e6d_31bf3856ad364e35_6.2.9200.20545_none_d00af892785741cb.manifest
File versionNot applicable
File size746
Date (UTC)25-Oct-2012
Time (UTC)17:40
File nameAmd64_d46f008ef9e0e71e2118626e1e51af6c_31bf3856ad364e35_6.2.9200.16442_none_96945fd242a4321b.manifest
File versionNot applicable
File size746
Date (UTC)25-Oct-2012
Time (UTC)17:40
File nameAmd64_microsoft-windows-a..atibility-assistant_31bf3856ad364e35_6.2.9200.16442_none_8cb96e7aaccc92d6.manifest
File versionNot applicable
File size73,664
Date (UTC)24-Oct-2012
Time (UTC)05:26
File nameAmd64_microsoft-windows-a..atibility-assistant_31bf3856ad364e35_6.2.9200.20545_none_8d460c23c5e77ea5.manifest
File versionNot applicable
File size73,664
Date (UTC)25-Oct-2012
Time (UTC)05:15
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Properties

Article ID: 2777294 - Last Review: December 21, 2012 - Revision: 3.0
Applies to
  • Windows 8
  • Windows 8 Enterprise
  • Windows 8 Pro
Keywords: 
atdownload kbsurveynew kbexpertiseinter KB2777294

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