FIX: W3wp.exe exceptions and SharePoint farm becomes unavailable after you disable a data refresh schedule for a PowerPivot workbook in SharePoint 2013 that interacts with SSAS 2012

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Article ID: 2781126 - View products that this article applies to.
Microsoft distributes Microsoft SQL Server 2012 Service Pack 1 fixes as one downloadable file. Because the fixes are cumulative, each new release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2012 Service Pack 1 fix release.
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Symptoms

Assume that you disable a data refresh schedule for a PowerPivot workbook in Microsoft SharePoint 2013 that interacts with Microsoft SQL Server 2012 Analysis Services (SSAS 2012). In this situation, the W3wp.exe process on the SharePoint server may encounter exceptions, and the SharePoint farm may become unavailable.

Cause

This issue occurs because the SharePoint job tries to execute the DataRefresh.DeleteWork stored procedure to update the list of data refresh jobs in the content database. However, the stored procedure cannot be executed by the necessary service to remove the job from the DataRefresh queue because of a permission issue during the installation or configuration process of the SSAS content database.

Resolution

Cumulative update information

Cumulative Update 2 for SQL Server 2012 SP1

The fix for this issue was first released in Cumulative Update 2. For more information about how to obtain this cumulative update package for SQL Server 2012 SP1, click the following article number to view the article in the Microsoft Knowledge Base:
2790947 Cumulative update package 2 for SQL Server 2012 Service Pack 1
Note Because the builds are cumulative, each new fix release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2012 SP1 fix release. We recommend that you consider applying the most recent fix release that contains this hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2772858 The SQL Server 2012 builds that were released after SQL Server 2012 Service Pack 1 was released

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Workaround

To work around this issue, follow these steps:
  1. Open SQL Server Management Studio (SSMS), and then connect to the database server that is used to hold the content database for PowerPivot in SharePoint.
  2. Open the PowerPivot service application database, and then locate Stored Procedures for the database.
  3. Right-click the DataRefresh.DeleteWork stored procedure, and then click Properties.
  4. On the Permissions tab, add the GeminiServiceAdmin role, and then grant the role the Execute permission.

References

For more information the Incremental Servicing Model for SQL Server, click the following article number to view the article in the Microsoft Knowledge Base:
935897 An Incremental Servicing Model is available from the SQL Server team to deliver hotfixes for reported problems
For more information about the naming schema for SQL Server updates, click the following article number to view the article in the Microsoft Knowledge Base:
822499 Naming schema for Microsoft SQL Server software update packages
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 2781126 - Last Review: January 24, 2013 - Revision: 1.0
Applies to
  • Microsoft SQL Server 2012 Service Pack 1
  • Microsoft SQL Server 2012 Analysis Services
  • Microsoft SQL Server 2012 Business Intelligence
  • Microsoft SQL Server 2012 Enterprise
Keywords: 
kbqfe kbfix kbsurveynew kbexpertiseadvanced KB2781126

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