Summary
Important This article contains information about how to modify the registry. Make sure that you back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in WindowsAfter you pin Microsoft Outlook 2013 to the Windows taskbar or to the Start menu, no Jump List items are available when you right-click the pinned Outlook icon.
Workaround
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.
To work around this issue, use one of the following methods.
Method 1: Delete the LastUILanguage registry value
To export and delete the LastUILanguage registry value, follow these steps:
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Unpin the Outlook 2013 icon.
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Exit Outlook 2013.
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Use Regedit to export the following registry key:
HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Outlook -
After you export the Outlook registry key, delete the LastUILanguage registry value.
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Start Outlook 2013, and then re-pin the icon.
Method 2: Export and delete the Setup registry key
If method 1 does not resolve the issue, export and delete the Setup registry key. To do this, follow these steps:
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Unpin the Outlook 2013 icon.
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Exit Outlook 2013.
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Use Regedit to export and then delete the following registry key:
HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Outlook\Setup -
Start Outlook 2013, and then re-pin the icon.
