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Article ID: 2783782 - View products that this article applies to. SymptomsConsider the following scenario:
An error has occurred which caused the scan to be stopped. No changes have been made to the scanned file. CauseThis issue occurs because some data in the recently exported .pst file does not match the data structure of the Scanpst.exe tool. Therefore, Scanpst.exe does not open the file. ResolutionTo resolve this issue, install the following update rollup: 2746164
(http://support.microsoft.com/kb/2746164/
)
Description of Update Rollup 6 for Exchange Server 2010 Service Pack 2 WorkaroundTo work around this issue, export the mailbox to a .pst file by using Outlook. StatusMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. More informationFor more information about the New-MailboxExportRequest cmdlet, go to the following Microsoft website: General information about the New-MailboxExportRequest cmdlet For more information about how to use the Inbox Repair tool to repair .pst files in Outlook, go to the following Microsoft website:
(http://technet.microsoft.com/en-us/library/ff607299(v=exchg.141))
How to use Inbox Repair tool to repair .pst files in Outlook For more information about how to export Outlook items to a .pst file, go to the following Microsoft website:
(http://support.microsoft.com/kb/272227)
How to export Outlook items to an Outlook Data File (.pst) For more information about a similar issue, click the following article number to view the article in the Microsoft Knowledge Base:
(http://office.microsoft.com/en-us/outlook-help/export-outlook-items-to-an-outlook-data-file-pst-HA102534110.aspx)
2665806
(http://support.microsoft.com/kb/2665806/
)
Error message when you open an RTF email message that has inline attachments in an Exchange Server 2010 environment Properties |
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