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Asset Intelligence sync point doesn’t sync with the System Center Online service after you install hotfix 2733615 on a Windows Server 2003-based Configuration Manager 2007 SP2 site server
Article ID: 2783924 - View products that this article applies to.
Asset Intelligence Catalog Sync Service Error: 0 : date and time:CryptoException trying to get certificate - The specified network password is not correct.
This issue occurs because the certificate that was released in hotfix 2733615 cannot resolve some password-related issues in Windows Server 2003.
Note This issue does not occur on a System Center Configuration Manager 2007 SP2 site server that is running on Windows Server 2008.
To resolve this issue, install hotfix 2783924 to manually renew the Asset Intelligence certificate. To do this, follow these steps:
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
PrerequisitesTo apply this hotfix, you must be running System Center Configuration Manager 2007 SP2.
Registry informationTo apply this hotfix, you do not have to make any changes to the registry.
Restart requirementYou do not have to restart the computer after you apply this hotfix. However, you have to close any opened instance of the Configuration Manager administrative console before you install this hotfix package.
Hotfix replacement informationThis hotfix does not replace a previously released hotfix.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates