Article ID: 278835 - Last Review: January 20, 2012 - Revision: 17.0

How to delete cookie files in Internet Explorer

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SUMMARY

This article describes how to delete cookie files from your computer. You can decide to have Guided Help delete the cookie files from your computer for you, or you can manually delete cookie files from your computer. The "How to automatically delete cookies in Internet Explorer on Windows XP" section contains instructions on how to have Guided Help perform the steps for you.

Note If you want to delete cookies for every user on your computer, you must repeat the appropriate steps when you are logged on as each user.

This article is intended for a beginning to intermediate computer user.

For more information about cookies, click the following article number to view the article in the Microsoft Knowledge Base:

260971 Description of cookies

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MORE INFORMATION

How to export or save your cookies before you delete them

Cookies may contain information for a customized Web page or may contain logon information for a Web site. Before you delete your cookies, you may want to export or save them. Use the Import/Export Wizard in Internet Explorer to export your cookies. For more information about how to use the Import/Export Wizard, click the following article number to view the article in the Microsoft Knowledge Base:

221523 Description of the Import/Export Wizard that is included with Internet Explorer 5.0 or later

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Similar problems and solutions

For more information about cookies, click the following article numbers to view the articles in the Microsoft Knowledge Base:

283185 (http://support.microsoft.com/kb/283185/ ) How to manage cookies in Internet Explorer 6

224304 (http://support.microsoft.com/kb/224304/ ) Per-session cookies are not cleared until you close browser

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For more information about cookies, click the following article numbers to view the articles in the Microsoft Knowledge Base:

154360 (http://support.microsoft.com/kb/154360/ ) Information about the Security Alert message for cookies in Internet Explorer and Outlook Express

223799 (http://support.microsoft.com/kb/223799/ ) Description of persistent and per-session cookies in Internet Explorer

If these Microsoft Knowledge Base articles do not help you resolve the problem, or if you experience symptoms that differ from those that this article describes, search the Microsoft Knowledge Base for more information. To search the Microsoft Knowledge Base, visit the following Microsoft website:

http://support.microsoft.com (http://support.microsoft.com)

Then, type the text of the error message that you receive, or type a description of the problem in the Search Support (KB) field.

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