A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next update that contains this hotfix.
To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft website:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
There are no prerequisites for
installing this update package.
You must restart the computer if certain applications that depend on Lync 2010 are running when you install the update. For example, you must restart the computer if Microsoft Office Outlook is running when you install the update.
Update replacement information
This update does not replace a previously released update.
You do not have to make any changes in the registry to apply this
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This update may not contain all the files that you must have to fully update a product to the latest build. This update contains only the files that you must have to correct the issue that is listed in this article. After the update is installed, the global version of this update has the file attributes, or a later version of the file attributes, that are listed in the following tables: For Lync 2010 x86-edition