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Windows Installer starts repeatedly after you install SQL Server 2012 SP1

Article ID: 2793634 - View products that this article applies to.

Symptoms

After you install SQL Server 2012 SP1 on a computer, the Windows Installer (Msiexec.exe) process is repeatedly started to repair certain assemblies. Additionally, the following events are logged in the Application log:

EventId: 1004
Source: MsiInstaller
Description: Detection of product '{A7037EB2-F953-4B12-B843-195F4D988DA1}', feature 'SQL_Tools_Ans', Component '{0CECE655-2A0F-4593-AF4B-EFC31D622982}' failed. The resource''does not exist.

EventId: 1001
Source: MsiInstaller
Description: Detection of product '{A7037EB2-F953-4B12-B843-195F4D988DA1}', feature 'SQL_Tools_Ans’ failed during request for component '{6E985C15-8B6D-413D-B456-4F624D9C11C2}'

When this issue occurs, you experience high CPU usage.

Cause

This issue occurs because the SQL Server 2012 components reference mismatched assemblies. This behavior causes native image generation to fail repeatedly on certain assemblies. Therefore, a repair operation is initiated on the installer package.

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Resolution

To resolve this issue, use the appropriate method:

Scenario 1: You did not install any hotfixes or Cumulative updates after installing Service Pack 1 for SQL Server 2012.

In this scenario, we recommend that you install the Non Security Update for SQL Server 2012 SP1.

The following files are available for download from the Microsoft Download Center:

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Download the package now.

(http://www.microsoft.com/en-us/download/details.aspx?id=36215)

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591

(http://support.microsoft.com/kb/119591/ )

How to obtain Microsoft support files from online services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Scenario 2: You installed either a hotfix or Cumulative Update 1 after installing Service Pack 1 for SQL Server 2012.

In this scenario, we recommend that you install Cumulative Update 2 for SQL Server 2012 SP1.

For more information about how to obtain this cumulative update package for SQL Server 2012 SP1, click the following article number to view the article in the Microsoft Knowledge Base:

2790947

(http://support.microsoft.com/kb/2790947/ )

Cumulative update package 2 for SQL Server 2012 Service Pack 1

Note Because the builds are cumulative, each new fix release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2012 SP1 fix release. We recommend that you consider applying the most recent fix release that contains this hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

2772858

(http://support.microsoft.com/kb/2772858/ )

The SQL Server 2012 builds that were released after SQL Server 2012 Service Pack 1 was released

Information about the Non Security Update for SQL Server 2012 SP1

Prerequisites

To apply this update, you must have SQL Server 2012 SP1 installed.

Restart requirement

You do not have to restart the computer after you apply this update.

File information

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The global version of this update has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.