Article ID: 2796743 - View products that this article applies to.
Scenario 1Consider the following scenario:
Scenario 2Consider the following scenario:
This issue occurs because the UI-suppressed Lync 2010 client does not correctly handle a SIP INVITE message that contains a "replaces" header in the previously mentioned scenarios.
To resolve this issue, install the following cumulative update:
(http://support.microsoft.com/kb/2791382/ )Description of the cumulative update package for Lync 2010: March 2013
For more information about UI suppression in Lync 2010 SDK, go to the following MSDN website:
General information about UI suppression in Lync 2010 SDKFor more information about how to configure Response Group, go to the following Microsoft TechNet website:
How to configure Response GroupFor more information about how to transfer calls, go to the following Microsoft website:
How to transfer calls