Applies ToWindows 8 Windows 8 Enterprise Windows 8 Pro Windows Server 2012 Datacenter Windows Server 2012 Datacenter Windows Server 2012 Essentials Windows Server 2012 Foundation Windows Server 2012 Foundation Windows Server 2012 Standard Windows Server 2012 Standard

Symptoms

Important The hotfix that corresponds to KB 2796995 has been included with the hotfix KB 2848344, which contains all fixes that were previously included in KB 2796995.Consider the following scenario:

  • You create two Logic Unit Numbers (LUNs) on a third-party storage device.

  • You connect a computer that is running Windows 8 or Windows Server 2012 to the third-party storage device.

  • You assign the LUNs to the computer.

  • You copy a large amount of data by using the third-party storage device.

  • Then you use the Offloaded Data Transfers (ODX) feature to copy files from one LUN to another LUN.

In this scenario, the copy operation freezes at 99 percent.

Cause

This issue occurs because the copy engine incorrectly initializes regular copy chunks. Therefore, the copy engine restarts the entire copy process for the file when nonzero bytes are copied through the ODX. When the copy engine restarts, the destination file size is incorrectly set if all the following conditions are true:

  • The copy type is noncached.

  • Nonzero bytes are copied through the ODX.

  • The file size is not aligned to a sector boundary.

Note The expected behavior is that when nonzero bytes are copied through an ODX copy, the copy engine restarts a regular copy from where the ODX copy failed.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix. Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows 8 or Windows Server 2012.

Registry information

To apply this hotfix, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 8 and Windows Server 2012 file information notesImportant Windows 8 hotfixes and Windows Server 2012 hotfixes are included in the same packages. However, only "Windows 8" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.2.920 0.20 xxx

    Windows 8 and Windows Server 2012

    RTM

    LDR

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 8 and Windows Server 2012" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 8

File name

File version

File size

Date

Time

Platform

Kernelbase.dll

6.2.9200.20596

758,784

02-Jan-2013

23:31

x86

For all supported x64-based versions of Windows 8 and of Windows Server 2012

File name

File version

File size

Date

Time

Platform

Csvfs.sys

6.2.9200.20596

623,616

01-Jan-2013

03:58

x64

Kernelbase.dll

6.2.9200.20596

976,384

02-Jan-2013

23:29

x64

Kernelbase.dll

6.2.9200.20596

666,112

01-Jan-2013

03:53

x86

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information for Windows 8 and Windows Server 2012

Additional files for all supported x86-based versions of Windows 8

File name

X86_microsoft-windows-kernelbase_31bf3856ad364e35_6.2.9200.20597_none_242f53d79f1dda42.manifest

File version

Not applicable

File size

2,773

Date (UTC)

03-Jan-2013

Time (UTC)

00:04

Platform

Not applicable

Additional files for all supported x64-based versions of Windows 8 and of Windows Server 2012

File name

Amd64_microsoft-windows-f..rcluster-csvfs-core_31bf3856ad364e35_6.2.9200.20597_none_2f824d4702550320.manifest

File version

Not applicable

File size

3,087

Date (UTC)

03-Jan-2013

Time (UTC)

01:54

Platform

Not applicable

File name

Amd64_microsoft-windows-kernelbase_31bf3856ad364e35_6.2.9200.20597_none_804def5b577b4b78.manifest

File version

Not applicable

File size

2,777

Date (UTC)

03-Jan-2013

Time (UTC)

01:26

Platform

Not applicable

File name

Wow64_microsoft-windows-kernelbase_31bf3856ad364e35_6.2.9200.20597_none_8aa299ad8bdc0d73.manifest

File version

Not applicable

File size

2,785

Date (UTC)

03-Jan-2013

Time (UTC)

00:03

Platform

Not applicable

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