FIX: Access violation when you put a FILESTREAM-enabled database offline in SQL Server 2008 R2 or in SQL Server 2012

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Article ID: 2800013 - View products that this article applies to.
Microsoft distributes Microsoft SQL Server 2008 R2 Service Pack 2 fixes as one downloadable file. Because the fixes are cumulative, each new release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2008 R2 Service Pack 2 fix release.
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Symptoms

Assume that you try to set the state of a FILESTREAM-enabled database in Microsoft SQL Server 2008 R2 or Microsoft SQL Server 2012 to "OFFLINE." In this situation, an access violation may occur, and you may receive the following error message:
Msg 5069, Level 16, State 1, Line 1
ALTER DATABASE statement failed.
Additionally, the database may remain in the "recovery_pending"state.

Resolution

Cumulative update information

Cumulative Update 7 for SQL Server 2012

The fix for this issue was first released in Cumulative Update 7. For more information about how to obtain this cumulative update package for SQL Server 2012, click the following article number to view the article in the Microsoft Knowledge Base:
2823247 Cumulative update package 7 for SQL Server 2012
Note Because the builds are cumulative, each new fix release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2012 fix release. We recommend that you consider applying the most recent fix release that contains this hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2692828 The SQL Server 2012 builds that were released after SQL Server 2012 was released

Cumulative Update 3 for SQL Server 2012 SP1

The fix for this issue was first released in Cumulative Update 3. For more information about how to obtain this cumulative update package for SQL Server 2012 SP1, click the following article number to view the article in the Microsoft Knowledge Base:
2812412 Cumulative update package 3 for SQL Server 2012 Service Pack 1
Note Because the builds are cumulative, each new fix release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2012 SP1 fix release. We recommend that you consider applying the most recent fix release that contains this hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2772858 The SQL Server 2012 builds that were released after SQL Server 2012 Service Pack 1 was released

Cumulative Update 5 for SQL Server 2008 R2 SP2

The fix for this issue was first released in Cumulative Update 5. For more information about how to obtain this cumulative update package for SQL Server 2008 R2 SP 2, click the following article number to view the article in the Microsoft Knowledge Base:
2797460 Cumulative update package 5 for SQL Server 2008 R2 Service Pack 2
Note Because the builds are cumulative, each new fix release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2008 R2 SP 2 fix release. We recommend that you consider applying the most recent fix release that contains this hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2730301 The SQL Server 2008 R2 builds that were released after SQL Server 2008 R2 Service Pack 2 was released

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Workaround

To work around this issue, restart the SQL server to bring the database online.

Properties

Article ID: 2800013 - Last Review: April 15, 2013 - Revision: 3.0
Applies to
  • Microsoft SQL Server 2008 R2 Service Pack 2
  • Microsoft SQL Server 2008 R2 Datacenter
  • Microsoft SQL Server 2008 R2 Enterprise
  • Microsoft SQL Server 2008 R2 Developer
  • Microsoft SQL Server 2008 R2 Standard
  • Microsoft SQL Server 2008 R2 Web
  • Microsoft SQL Server 2008 R2 Workgroup
  • Microsoft SQL Server 2008 R2 Express
  • Microsoft SQL Server 2012 Developer
  • Microsoft SQL Server 2012 Enterprise
  • Microsoft SQL Server 2012 Express
  • Microsoft SQL Server 2012 Standard
  • Microsoft SQL Server 2012 Web
  • SQL Server 2012 Enterprise Core
Keywords: 
kbqfe kbfix kbsurveynew kbexpertiseadvanced KB2800013

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