FIX: Error 17883 when you run a query on a server that has many CPUs and a large amount of memory in SQL Server 2012 or in SQL Server 2008 R2

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Article ID: 2801379 - View products that this article applies to.
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Symptoms

Consider the following scenario:

  • You install Microsoft SQL Server 2012 on a server that has many CPUs. For example, the server has 128 CPUs.
  • The server has a large amount of memory. For example, the server has 256 gigabytes (GB) of installed RAM.
  • You run a query in SQL Server 2012.
In this scenario, error 17883 is logged in the SQL Server error log, and the error details resemble the following:
Error: 17883, Severity: 1, State: 0
The Scheduler 0 appears to be hung. SPID 53, ECID 1, UMS Context 0x04069D90
Additionally, a mini-dump file is generated in the SQL Server log folder.

Resolution

Cumulative update information

Cumulative Update 7 for SQL Server 2012

The fix for this issue was first released in Cumulative Update 7. For more information about how to obtain this cumulative update package for SQL Server 2012, click the following article number to view the article in the Microsoft Knowledge Base:
2823247 Cumulative update package 7 for SQL Server 2012
Note Because the builds are cumulative, each new fix release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2012 fix release. We recommend that you consider applying the most recent fix release that contains this hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2692828 The SQL Server 2012 builds that were released after SQL Server 2012 was released

Cumulative Update 5 for SQL Server 2008 R2 SP2

The fix for this issue was first released in Cumulative Update 5. For more information about how to obtain this cumulative update package for SQL Server 2008 R2 SP 2, click the following article number to view the article in the Microsoft Knowledge Base:
2797460 Cumulative update package 5 for SQL Server 2008 R2 Service Pack 2
Note Because the builds are cumulative, each new fix release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2008 R2 SP 2 fix release. We recommend that you consider applying the most recent fix release that contains this hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2730301 The SQL Server 2008 R2 builds that were released after SQL Server 2008 R2 Service Pack 2 was released

Cumulative update 2 for SQL Server 2012 Service Pack 1 (SP1)

The fix for this issue was first released in Cumulative Update 2. For more information about how to obtain this cumulative update package for SQL Server 2012 Service Pack 1, click the following article number to view the article in the Microsoft Knowledge Base:
2790947 Cumulative update package 2 for SQL Server 2012 Service Pack 1
Note Because the builds are cumulative, each new fix release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2012 Service Pack 1 fix release. We recommend that you consider applying the most recent fix release that contains this hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2772858 The SQL Server 2012 builds that were released after SQL Server 2012 Service Pack 1 was released

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.


Properties

Article ID: 2801379 - Last Review: April 15, 2013 - Revision: 4.0
Applies to
  • Microsoft SQL Server 2012 Service Pack 1, when used with:
    • Microsoft SQL Server 2012 Enterprise
    • Microsoft SQL Server 2012 Developer
    • Microsoft SQL Server 2012 Standard
  • Microsoft SQL Server 2008 R2 Datacenter
  • Microsoft SQL Server 2008 R2 Developer
  • Microsoft SQL Server 2008 R2 Enterprise
  • Microsoft SQL Server 2008 R2 Parallel Data Warehouse
  • Microsoft SQL Server 2008 R2 Reporting Services
  • Microsoft SQL Server 2008 R2 Service Pack 2
  • Microsoft SQL Server 2008 R2 Standard
  • Microsoft SQL Server 2008 R2 Web
  • Microsoft SQL Server 2008 R2 Workgroup
Keywords: 
kbqfe kbfix kbsurveynew kbexpertiseadvanced KB2801379

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