FIX: Installation or upgrade process fails when you install or upgrade a SQL Server 2008 clustered instance on mount points

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Article ID: 2802244 - View products that this article applies to.
Microsoft distributes Microsoft SQL Server 2008 Service Pack 3 fixes as one downloadable file. Because the fixes are cumulative, each new release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2008 Service Pack 3 fix release.
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Symptoms

Assume that you try to install a Microsoft SQL Server 2008 or Microsoft SQL Server 2008 R2 clustered instance or upgrade a SQL Server clustered instance on mount points. In this situation, the installation or upgrade process fails, and you receive the following error message:

Date Time spid9s Error: 5184, Severity: 16, State: 2.
Date Time spid9s Cannot use file 'Drive Name:\MSSQL10_50.MSSQLSERVER\MSSQL\DATA\temp_MS_AgentSigningCertificate_database.mdf' for clustered server. Only formatted files on which the cluster resource of the server has a dependency can be used. Either the disk resource containing the file is not present in the cluster group or the cluster resource of the Sql Server does not have a dependency on it.

Resolution

Cumulative update information

Cumulative Update 5 for SQL Server 2008 R2 SP2

The fix for this issue was first released in Cumulative Update 5. For more information about how to obtain this cumulative update package for SQL Server 2008 R2 SP 2, click the following article number to view the article in the Microsoft Knowledge Base:
2797460 Cumulative update package 5 for SQL Server 2008 R2 Service Pack 2
Note Because the builds are cumulative, each new fix release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2008 R2 SP 2 fix release. We recommend that you consider applying the most recent fix release that contains this hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2730301 The SQL Server 2008 R2 builds that were released after SQL Server 2008 R2 Service Pack 2 was released

Cumulative Update 9 for SQL Server 2008 Service Pack 3

The fix for this issue was first released in Cumulative Update 9. For more information about how to obtain this cumulative update package for SQL Server 2008 Service Pack 3, click the following article number to view the article in the Microsoft Knowledge Base:
2799883 Cumulative update package 9 for SQL Server 2008 Service Pack 3
Note Because the builds are cumulative, each new fix release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2008 Service Pack 3 fix release. We recommend that you consider applying the most recent fix release that contains this hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2629969 The SQL Server 2008 builds that were released after SQL Server 2008 Service Pack 3 was released

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

For more information the Incremental Servicing Model for SQL Server, click the following article number to view the article in the Microsoft Knowledge Base:
935897 An Incremental Servicing Model is available from the SQL Server team to deliver hotfixes for reported problems
For more information about the naming schema for SQL Server updates, click the following article number to view the article in the Microsoft Knowledge Base:
822499 Naming schema for Microsoft SQL Server software update packages
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 2802244 - Last Review: February 18, 2013 - Revision: 2.0
Applies to
  • Microsoft SQL Server 2008 Service Pack 3, when used with:
    • Microsoft SQL Server 2008 Enterprise
    • Microsoft SQL Server 2008 Developer
    • Microsoft SQL Server 2008 Standard
  • Microsoft SQL Server 2008 R2 Datacenter
  • Microsoft SQL Server 2008 R2 Developer
  • Microsoft SQL Server 2008 R2 Enterprise
  • Microsoft SQL Server 2008 R2 Express
  • Microsoft SQL Server 2008 R2 Standard
  • Microsoft SQL Server 2008 R2 Web
  • Microsoft SQL Server 2008 R2 Workgroup
Keywords: 
kbqfe kbfix kbsurveynew kbexpertiseadvanced kberrmsg KB2802244

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