Memory leaks when you use an App-V package that contains icons in System Center Configuration Manager 2007 SP2

Article translations Article translations
Article ID: 2802399 - View products that this article applies to.
Expand all | Collapse all

On This Page

Symptoms

Consider the following scenario:
  • You build a three-tier System Center Configuration Manager 2007 Service Pack 2 (SP2) hierarchy that has a central site, a child primary site, and a secondary site.
  • You add a Microsoft Application Virtualization (App-V) virtual application package to the central site.
  • The App-V package contains icons.
  • You distribute the App-V package to all distribution points (DPs).
In this scenario, memory usage on the child primary site increases based on the size of the icons included in the App-V package. Additionally, if you create another package by using the same App-V source, or by clicking Update Distribution Points on the existing package, more memory is leaked on the child primary site.

Resolution

To resolve this issue, install the following hotfix on the affected System Center Configuration Manager 2007 SP2 primary site server.

Note The hotfix package can be installed on a System Center Configuration Manager 2007 SP2 site server that is running an x86-based or x64-based version of an operating system.

For more information about installation guide, click the following article number to view the article in the Microsoft Knowledge Base:
2477182 System Center Configuration Manager 2007 hotfix installation guidance

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running System Center Configuration Manager 2007 SP2.

Registry information

To apply this hotfix, you do not have to make any changes to the registry.

Restart requirement

You do not have to restart the computer if you close the Configuration Manager Administrator console before you install this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Baseobj.dll4.0.6487.22251,012,82401-Feb-201019:20x86
Distmgr.dll4.0.6487.2225452,69601-Feb-201019:20x86
Recoverymanager.dll4.0.6487.22251,592,92022-Jan-201306:06x86

Properties

Article ID: 2802399 - Last Review: May 17, 2013 - Revision: 2.0
Applies to
  • Microsoft System Center Configuration Manager 2007 Service Pack 2
Keywords: 
kbqfe kbautohotfix kbhotfixserver kbfix kbexpertiseinter kbsurveynew KB2802399

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com