You cannot back up the system state on a computer that is running Windows Server 2008 R2 or Windows Server 2012

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Article ID: 2807849 - View products that this article applies to.
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Symptoms

When you try to back up the system state on a computer that’s running Windows Server 2008 R2 or Windows Server 2012, and that has Microsoft Visual Studio 2012 installed, the backup operation fails.

Cause

This issue occurs because Windows Server limits any directory from containing more than 1,000 subdirectories. Visual Studio 2012 installs more than 1,000 subdirectories in the following location:
C:\Windows\Microsoft.Net
Therefore, when the system state writer tries to back up the folder, the issue that is described in "Symptoms" section occurs.

Resolution

This hotfix is also available at Microsoft Update Catalog

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows Server 2008 R2 Service Pack 1 (SP1) or Windows Server 2012.

For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To apply this hotfix, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

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The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
    Collapse this tableExpand this table
    VersionProductMilestoneService branch
    6.1.760 1.22xxxWindows Server 2008 R2SP1LDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x64-based versions of Windows Server 2008 R2
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File nameFile versionFile sizeDateTimePlatform
Crypt32.dll6.1.7601.222721,464,32002-Mar-201305:13x64
Cryptnet.dll6.1.7601.22272139,77602-Mar-201305:13x64
Cryptsvc.dll6.1.7601.22272186,88002-Mar-201305:13x64
For all supported IA-64-based versions of Windows Server 2008 R2
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File nameFile versionFile sizeDateTimePlatform
Crypt32.dll6.1.7601.222722,663,42402-Mar-201304:24IA-64
Cryptnet.dll6.1.7601.22272266,75202-Mar-201304:24IA-64
Cryptsvc.dll6.1.7601.22272386,04802-Mar-201304:24IA-64
Windows Server 2012 file information notes
Important Windows 8 and Windows Server 2012 hotfixes are included in the same packages. However, only "Windows 8" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, milestone (RTM,SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
    Collapse this tableExpand this table
    VersionProductMilestoneService branch
    6.2.920 0.20 xxxWindows Server 2012RTMLDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2012" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x64-based versions of Windows Server 2012
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File nameFile versionFile sizeDateTimePlatform
Cryptcatsvc.dll6.2.9200.20649112,64026-Feb-201323:52x64
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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

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Additional file information for Windows Server 2008 R2

Additional files for all supported x64-based versions of Windows Server 2008 R2
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File nameAmd64_microsoft-windows-crypt32-dll_31bf3856ad364e35_6.1.7601.22272_none_b9dc659a0dc38ae2.manifest
File versionNot applicable
File size2,747
Date (UTC)02-Mar-2013
Time (UTC)05:48
PlatformNot applicable
File nameAmd64_microsoft-windows-cryptnet-dll_31bf3856ad364e35_6.1.7601.22272_none_7585e4d82bc57d4c.manifest
File versionNot applicable
File size2,282
Date (UTC)02-Mar-2013
Time (UTC)05:48
PlatformNot applicable
File nameAmd64_microsoft-windows-cryptsvc-dll_31bf3856ad364e35_6.1.7601.22272_none_d46c3d22cabf11f1.manifest
File versionNot applicable
File size2,393
Date (UTC)02-Mar-2013
Time (UTC)05:50
PlatformNot applicable
Additional files for all supported IA-64-based versions of Windows Server 2008 R2
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File nameIa64_microsoft-windows-crypt32-dll_31bf3856ad364e35_6.1.7601.22272_none_5dbf6e0c556422a8.manifest
File versionNot applicable
File size2,745
Date (UTC)02-Mar-2013
Time (UTC)04:58
PlatformNot applicable
File nameIa64_microsoft-windows-cryptnet-dll_31bf3856ad364e35_6.1.7601.22272_none_1968ed4a73661512.manifest
File versionNot applicable
File size2,281
Date (UTC)02-Mar-2013
Time (UTC)04:58
PlatformNot applicable
File nameIa64_microsoft-windows-cryptsvc-dll_31bf3856ad364e35_6.1.7601.22272_none_784f4595125fa9b7.manifest
File versionNot applicable
File size2,391
Date (UTC)02-Mar-2013
Time (UTC)04:59
PlatformNot applicable

Additional file information for Windows Server 2012

Additional files for all supported x64-based versions of Windows Server 2012
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File nameAmd64_27c798c8ca34fd114d4b8f317d5ea4bb_31bf3856ad364e35_6.2.9200.20649_none_0d958ffd3d45a9c7.manifest
File versionNot Applicable
File size1,056
Date (UTC)27-Feb-2013
Time (UTC)12:35
PlatformNot Applicable
File nameAmd64_46d2feb999c332cb8434cd9221e3971d_31bf3856ad364e35_6.2.9200.20649_none_3d9f8439bf15327e.manifest
File versionNot Applicable
File size707
Date (UTC)27-Feb-2013
Time (UTC)12:35
PlatformNot Applicable
File nameAmd64_8c12bd5803adc960db86396250e56bd3_31bf3856ad364e35_6.2.9200.20649_none_32b63f79ef3acaca.manifest
File versionNot Applicable
File size707
Date (UTC)27-Feb-2013
Time (UTC)12:35
PlatformNot Applicable
File nameAmd64_microsoft-windows-cryptcatsvc-dll_31bf3856ad364e35_6.2.9200.20649_none_0933324995dbbe51.manifest
File versionNot Applicable
File size2,471
Date (UTC)27-Feb-2013
Time (UTC)02:04
PlatformNot Applicable
File nameUpdate.mum
File versionNot Applicable
File size2,673
Date (UTC)27-Feb-2013
Time (UTC)12:35
PlatformNot Applicable
File nameWow64_microsoft-windows-cryptcatsvc-dll_31bf3856ad364e35_6.2.9200.20649_none_1387dc9bca3c804c.manifest
File versionNot Applicable
File size711
Date (UTC)27-Feb-2013
Time (UTC)01:01
PlatformNot Applicable
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Properties

Article ID: 2807849 - Last Review: May 15, 2013 - Revision: 3.0
Applies to
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 Datacenter
  • Windows Server 2008 R2 for Itanium-Based Systems
  • Windows Server 2008 R2 Foundation
  • Windows Server 2008 R2 Standard
  • Windows Web Server 2008 R2
  • Windows Server 2012 Datacenter
  • Windows Server 2012 Foundation
  • Windows Server 2012 Standard
  • Windows Server 2012 Essentials
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbfix kbsurveynew kbexpertiseadvanced KB2807849

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