Article ID: 2815313 - View products that this article applies to.
Assume that certain provisioned Apps are installed on an OEM version of Windows 8-based or Windows RT-based computer. When a user logs on the computer for the first time, the Start screen only shows the following App tiles:
This issue occurs because the computer times out and starts Windows Explorer before all the AppX packages can finish installation. Therefore, App check cannot detect the presence of in-box applications that were not installed.
Note To make sure that there is enough time for the system to finish the installation of all the in-box AppX packages, logon blocks Explorer startup for up to 10 minutes until AppX is installed.
Update informationTo resolve this issue, install the Windows 8 and Windows Server 2012 update rollup 2836988. For more information about how to obtain this update rollup package, click the following article number to go to the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/2836988/ )Windows 8 and Windows Server 2012 update rollup: May 2013
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Article ID: 2815313 - Last Review: May 14, 2013 - Revision: 1.0
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