FIX: A Management Point experiences high CPU usage or high memory consumption in System Center Configuration Manager 2007 Service Pack 2

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Article ID: 2823071 - View products that this article applies to.
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Symptoms

You have a Management Point installed on a site server in Microsoft System Center Configuration Manager 2007 Service Pack 2. In some cases, such as scenarios that involve a low disk space, the Management Point may experience high CPU usage or high memory consumption. This may result in an overall decrease in performance.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft website: 
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Service Pack 2 for System Center 2007 Configuration Manager installed.

Restart information

You do not have to restart the computer after you apply this hotfix.

Note We recommend that you close Configuration Manager Administration Console before you install this hotfix package.

Hotfix replacement information

This hotfix package replaces only the Mp.msi file that is contained in the following hotfix:

2504229 A System Center Configuration Manager 2007 SP2 client cannot register to its management point after an OSD task sequence reinstalls its operating system
Note This hotfix package does not replace any other files that are contained in hotfix 2504229.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

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File nameFile versionFile sizeDateTimePlatform
Ccmexec.exe4.0.6487.2229766,64001-Feb-201019:40x86
Mp.msiNot applicable9,338,36801-Feb-201019:40Not applicable
Sccm2007ac-sp2-kb2823071-x86-enu.mspNot applicable1,422,84820-Mar-201310:19Not applicable

Workaround

To work around this problem, restart the computer. Additionally, you may have to re-create the management point.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

For information about software update terminology, see Description of the standard terminology that is used to describe Microsoft software updates.

Properties

Article ID: 2823071 - Last Review: May 15, 2013 - Revision: 1.0
Applies to
  • Microsoft System Center Configuration Manager 2007 Service Pack 2
Keywords: 
kbautohotfix kbqfe kbfix kbhotfixserver kbsurveynew kbexpertiseinter KB2823071

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