Updating the antimalware definitions in FEP/SCEP fails with error 0x80248014

Article ID: 2832355 - View products that this article applies to.
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Symptoms

You may receive the error 0x80248014 when trying to manually update the antimalware definitions on a computer running Windows 8 with Forefront Endpoint Protection 2010 (FEP 2010) or System Center Endpoint Protection 2012 (SCEP 2012) installed.

Cause

Definition updates for FEP 2010 and SCEP 2012 can be distributed thru several sources. The problem occurs if Microsoft Update (MU) is the source used and the computer has not been configured to opt-in to Microsoft Update.

Resolution

To resolve this issue, configure the client computer to opt-in to Microsoft Updates.

How to manually opt-in to Microsoft Update:
 
1. Open Control Panel
2. Click System and Security
3. Click Windows Update
4. Click Change Settings
5. Check the checkbox "Give me updates for other Microsoft products when I update Windows"
6. Click OK

How to programmatically opt-in to Microsoft Update:

Save the text below in a file with a VBS extension (e.g. optinMU.vbs):

Set ServiceManager = CreateObject("Microsoft.Update.ServiceManager")
ServiceManager.ClientApplicationID = "My App"
'add the Microsoft Update Service, GUID
Set NewUpdateService = ServiceManager.AddService2("7971f918-a847-4430-9279-4a52d1efe18d",7,"")

Run the below command in an elevated command prompt:

cscript optinMU.vbs

For more information please see the following:

Opt-In to Microsoft Update (http://msdn.microsoft.com/en-us/library/windows/desktop/aa826676(v=vs.85).aspx)

More information

How to Configure Definition Updates for Endpoint Protection in ConfigurationManager (SCEP): http://technet.microsoft.com/en-us/library/jj822983.aspx

Configuring Definition Updates (FEP2010): http://technet.microsoft.com/en-us/library/gg412502.aspx

Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Properties

Article ID: 2832355 - Last Review: April 9, 2013 - Revision: 1.0
Applies to
  • Microsoft System Center 2012 Endpoint Protection
  • Microsoft Forefront Endpoint Protection 2010
Keywords: 
KB2832355

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