When you open a webpage do you may see a red x instead of pictures? There are several reasons why you might be unable to see pictures on a webpage. Let’s fix the problem so you can get back to browsing.
First, make sure Internet Explorer is set to display pictures. If the
Show Pictures option in Internet Explorer is turned off, you won’t see pictures.
- Open Internet Explorer by clicking the Startbutton
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- Click the Tools button, and then click Internet Options.
- Click the Advanced tab.
- Scroll to the Multimedia section, and then select the Show Pictures check box.
- Click OK.
If you still can’t see pictures, try the steps for your specific issue:
I can’t see pictures on a specific website
Can you see other pictures on the same website? Can you see pictures on other websites? If you can see other pictures, then the website you are visiting might have a broken picture link.
Try this
Turn on Compatibility View: If Internet Explorer recognizes an incompatible webpage, you’ll see the Compatibility View button on the address bar. Try clicking it. The next time you visit the site, Internet Explorer will automatically show it in Compatibility View.
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If the file type is not supported, the problem is with the website. The following picture file types are supported in Internet Explorer:
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To check the file type of a picture, follow these steps:
- Right-click the red x (or placeholder) for the picture that is missing, and then click Properties.
- Look at the Address (URL) value and note the file name extension. For example, the Address (URL) value for a GIF picture is "gif"(.GIF).
- Make sure that the Address (URL) value matches one of the supported picture file types.
If you still can’t see pictures, get help from the
Microsoft Answers online community
(http://answers.microsoft.com/en-us/ie/forum/ie9)
.
I can’t see pictures on any websites
Try this
Clear your temporary Internet files to free up space- Open Internet Explorer by clicking the Start button
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- Click the Tools button, and then click Internet Options.
- On the General tab, click Delete.
- In the Delete Browsing History dialog box, select the check box next to each category of information you want to delete.
- Click Delete.
- Click OK.
Reset Internet Explorer to its default security settingsIf you still can’t see pictures, Internet Explorer security settings sometimes disable ActiveX controls, cookies, and Java programs that are used by websites to show pictures. Resetting Internet Explorer to the default security settings should enable these programs to run.
- Open Internet Explorer by clicking the Start button
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- Click the Tools button, and then click Internet Options.
- Click the Security tab, and then click Default Level.
- Click OK.
If you still can’t see pictures, get help from the
Microsoft Answers online community
(http://answers.microsoft.com/en-us/ie/forum/ie9)
.
MORE INFORMATION
If you still can’t see pictures after you follow the steps in this article, select one of the following options for additional support:
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