Description of the Outlook 2010 hotfix package (Outlook-x-none.msp): December 10, 2013

Issues that this hotfix package fixes

• Consider the following scenario:
  

  • You use Outlook 2010 by using the keyboard together with an Assistive Technology, such as Windows Narrator.

  • You create a new meeting item.

  • You open the Scheduling Assistant.

  • You move the keyboard selection to the Zoom field.

  In this scenario, when you change the zoom value by using the arrow keys, the Assistive Technology does not say anything.
  

• Consider the following scenario:
  

  • You use Outlook 2010 by using the keyboard together with an Assistive Technology, such as Windows Narrator.

  • You create a new meeting item.

  • You open the Scheduling Assistant.

  • You move the keyboard selection to the End Time field by pressing the Tab key.

  In this scenario, when you try to move the selection to reach the free/busy status of attendees by press the Tab key again, the Assistive Technology reads the wrong information. 
  

• Assume that you use the latest version of the Microsoft Exchange Server MAPI  Editor (MFCMAPI) to connect to a mailbox. When you try to another mailbox on a different mailbox server, Outlook will first connect to the first mailbox server, and then connect to the second mailbox server. 
  

• Consider the following scenario:
  

  • You configure your Microsoft Office 365 account in Outlook 2010.

  • You clear the Use Cached Exchange Mode option for the email profile.

  • You create a custom search folder.

  In this scenario, the search folder disappears when you restart Outlook.
  

• There is no Write event when a reminder is dismissed in Outlook 2010.
  

• Consider the following scenario:
  

  • You add a delegate to your email account.

  • You set the Editor (can read, create, and modify items) permission for the delegate.

  • You select the My delegates only, but send a copy of meeting requests and responses to me (recommended) option.

  • You have a recurring meeting in your calendar.

  • One user updates one instance of the recurring meeting and then sends it.

  In this scenario, when you or your delegate opens the instance, the Last Modified By field may display the wrong user name. Specifically, it may display the user name of the user who did not modify the item. 
  

• Assume that you have installed Office 2010 Service Pack 2. When you connect to SharePoint Calendar by using Outlook 2010, you receive lots of event logs for Event 27 in the Windows Application Event Viewer.
  

• Outlook 2010 becomes unresponsive sometimes.
  

• Consider the following scenario:
  

  • You have a mailbox that has delegate access to some resource mailboxes.

  • You add the resource mailboxes to your calendar group.

  • You move your mailbox and the resource mailboxes to the cloud.

  • You create a new Outlook profile, and then you add your mailbox.

  In this scenario, the resource calendar is removed and then re-added every time you start Outlook.
  

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problems that are described in this article. Apply this hotfix only to systems that are experiencing the problems described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To install this hotfix package, you must have either Microsoft Office 2010 Service Pack 1 (SP1) or Service Pack 2 (SP2) installed.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

2510690
List of all Office 2010 SP1 packages

2687521
List of all Office 2010 SP2 packages

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

To use one of the hotfixes in this package, you do not have to make any changes to the registry.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to resolve the issues that are listed in this article.

The global version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.