"0x000000D1 DRIVER_IRQL_NOT_LESS_OR_EQUAL" Stop error on a Windows 7 SP1 or Windows Server 2008 R2 SP1-based computer

Article translations Article translations
Article ID: 2851149 - View products that this article applies to.
Expand all | Collapse all

On This Page

Symptoms

Assume that you install hotfix 2738401 on a Windows 7 Service Pack 1 (SP1)-based or Windows Server 2008 R2 SP1-based file server. In this situation, the file server may crash, and you receive a Stop error message that resembles the following: 
STOP: 0x000000D1 (parameter1, parameter2, parameter3, parameter4)
Notes
  • This Stop error describes a DRIVER_IRQL_NOT_LESS_OR_EQUAL issue.
  • The parameters in this Stop error message vary, depending on the configuration of the computer.
  • Not all "Stop 0x000000D1" errors are caused by this issue.
  • For more information about KB 2738401, click the following article number to view the article in the Microsoft Knowledge Base:
    2738401 Raw packet is discarded after a UDP broadcast packet is received on a computer that is running Windows 7 or Windows Server 2008 R2

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows 7 SP1 or Windows Server 2008 R2 SP1.

For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To apply this hotfix, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

Collapse this imageExpand this image
assets folding start collapsed
The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 7 and Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
    Collapse this tableExpand this table
    VersionProductMilestoneService branch
    6.1.760 1.17xxxWindows 7 and Windows Server 2008 R2SP1GDR
    6.1.760 1.22xxxWindows 7 and Windows Server 2008 R2SP1LDR
  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 7 and for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
Collapse this imageExpand this image
assets folding start collapsed
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Netio.sys6.1.7601.17939240,49622-Aug-201217:16x86
Netio.sys6.1.7601.22348240,48804-Jun-201305:04x86
Fwpkclnt.sys6.1.7601.18042187,75203-Jan-201305:04x86
Tcpip.sys6.1.7601.181761,293,67205-Jun-201305:08x86
Fwpkclnt.sys6.1.7601.22348187,75204-Jun-201305:04x86
Tcpip.sys6.1.7601.223481,309,03204-Jun-201305:05x86
Collapse this imageExpand this image
assets folding end collapsed
For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this imageExpand this image
assets folding start collapsed
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Netio.sys6.1.7601.17939376,68822-Aug-201218:12x64
Netio.sys6.1.7601.22348376,68004-Jun-201305:27x64
Fwpkclnt.sys6.1.7601.18042288,08803-Jan-201306:00x64
Tcpip.sys6.1.7601.181761,910,63205-Jun-201306:06x64
Fwpkclnt.sys6.1.7601.22348288,10404-Jun-201305:27x64
Tcpip.sys6.1.7601.223481,900,90404-Jun-201305:27x64
Collapse this imageExpand this image
assets folding end collapsed
For all supported IA-64-based versions of Windows Server 2008 R2
Collapse this imageExpand this image
assets folding start collapsed
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Netio.sys6.1.7601.17939711,02422-Aug-201216:51IA-64
Netio.sys6.1.7601.22348711,01604-Jun-201304:51IA-64
Fwpkclnt.sys6.1.7601.18042482,15203-Jan-201304:45IA-64
Tcpip.sys6.1.7601.181763,796,84005-Jun-201304:51IA-64
Fwpkclnt.sys6.1.7601.22348482,15204-Jun-201304:51IA-64
Tcpip.sys6.1.7601.223483,821,92804-Jun-201304:51IA-64
Collapse this imageExpand this image
assets folding end collapsed
Collapse this imageExpand this image
assets folding end collapsed

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Collapse this imageExpand this image
assets folding start collapsed

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7
Collapse this imageExpand this image
assets folding start collapsed
Collapse this tableExpand this table
File nameX86_631120d5af2e7e44a6fe1329d18164d0_31bf3856ad364e35_6.1.7601.22348_none_8401fb03636a60c4.manifest
File versionNot applicable
File size1,054
Date (UTC)05-Jun-2013
Time (UTC)10:50
PlatformNot applicable
File nameX86_82b3bd6ab68b8e1c3fbb3345caf04288_31bf3856ad364e35_6.1.7601.17939_none_5d2b93e5c806346e.manifest
File versionNot applicable
File size1,054
Date (UTC)05-Jun-2013
Time (UTC)10:50
PlatformNot applicable
File nameX86_microsoft-windows-netio-infrastructure_31bf3856ad364e35_6.1.7601.17939_none_58923ff3139b4b9b.manifest
File versionNot applicable
File size2,540
Date (UTC)22-Aug-2012
Time (UTC)17:35
PlatformNot applicable
File nameX86_microsoft-windows-netio-infrastructure_31bf3856ad364e35_6.1.7601.22348_none_590fe8762cc21b8f.manifest
File versionNot applicable
File size2,540
Date (UTC)04-Jun-2013
Time (UTC)06:02
PlatformNot applicable
File nameX86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7601.18176_none_b4e67ee9c4d7595a.manifest
File versionNot applicable
File size3,780
Date (UTC)05-Jun-2013
Time (UTC)10:53
PlatformNot applicable
File nameX86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7601.22348_none_b5928df2dddad526.manifest
File versionNot applicable
File size3,834
Date (UTC)04-Jun-2013
Time (UTC)06:04
PlatformNot applicable
Collapse this imageExpand this image
assets folding end collapsed
Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this imageExpand this image
assets folding start collapsed
Collapse this tableExpand this table
File nameAmd64_6c35ea1eb9976594220d4ef64f753431_31bf3856ad364e35_6.1.7601.22348_none_6e0f3e527e383533.manifest
File versionNot applicable
File size712
Date (UTC)05-Jun-2013
Time (UTC)10:50
PlatformNot applicable
File nameAmd64_80e13ee2377d471dfdd6fc9fcaf40322_31bf3856ad364e35_6.1.7601.17939_none_c19b74c9cd86394e.manifest
File versionNot applicable
File size1,060
Date (UTC)05-Jun-2013
Time (UTC)10:50
PlatformNot applicable
File nameAmd64_c8c7feb16d69bd7e91790274ae3d0e2b_31bf3856ad364e35_6.1.7601.22348_none_f410a0f8f5be218a.manifest
File versionNot applicable
File size1,060
Date (UTC)05-Jun-2013
Time (UTC)10:50
PlatformNot applicable
File nameAmd64_f0ed83bda0697abd97fd471015aed5c2_31bf3856ad364e35_6.1.7601.17939_none_f48525cb7b29d619.manifest
File versionNot applicable
File size712
Date (UTC)05-Jun-2013
Time (UTC)10:50
PlatformNot applicable
File nameAmd64_f13bb10d27faec1b1c687e1a9c6deeb3_31bf3856ad364e35_6.1.7601.17939_none_7b998f23944b6718.manifest
File versionNot applicable
File size1,414
Date (UTC)05-Jun-2013
Time (UTC)10:50
PlatformNot applicable
File nameAmd64_f96fa256c27050a26f69c7d1c70323b1_31bf3856ad364e35_6.1.7601.22348_none_3b57e2c3022d5c3b.manifest
File versionNot applicable
File size1,414
Date (UTC)05-Jun-2013
Time (UTC)10:50
PlatformNot applicable
File nameAmd64_microsoft-windows-netio-infrastructure_31bf3856ad364e35_6.1.7601.17939_none_b4b0db76cbf8bcd1.manifest
File versionNot applicable
File size2,542
Date (UTC)22-Aug-2012
Time (UTC)18:33
PlatformNot applicable
File nameAmd64_microsoft-windows-netio-infrastructure_31bf3856ad364e35_6.1.7601.22348_none_b52e83f9e51f8cc5.manifest
File versionNot applicable
File size2,542
Date (UTC)04-Jun-2013
Time (UTC)05:51
PlatformNot applicable
File nameAmd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7601.18176_none_11051a6d7d34ca90.manifest
File versionNot applicable
File size3,784
Date (UTC)05-Jun-2013
Time (UTC)10:56
PlatformNot applicable
File nameAmd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7601.22348_none_11b129769638465c.manifest
File versionNot applicable
File size3,838
Date (UTC)04-Jun-2013
Time (UTC)05:55
PlatformNot applicable
File nameWow64_microsoft-windows-netio-infrastructure_31bf3856ad364e35_6.1.7601.17939_none_bf0585c900597ecc.manifest
File versionNot applicable
File size1,166
Date (UTC)22-Aug-2012
Time (UTC)17:23
PlatformNot applicable
File nameWow64_microsoft-windows-netio-infrastructure_31bf3856ad364e35_6.1.7601.22348_none_bf832e4c19804ec0.manifest
File versionNot applicable
File size1,166
Date (UTC)04-Jun-2013
Time (UTC)05:14
PlatformNot applicable
Collapse this imageExpand this image
assets folding end collapsed
Additional files for all supported IA-64-based versions of Windows Server 2008 R2
Collapse this imageExpand this image
assets folding start collapsed
Collapse this tableExpand this table
File nameIa64_ef74ae17dd2fb467124cca077e6d7ef0_31bf3856ad364e35_6.1.7601.17939_none_05ac5810982a16ff.manifest
File versionNot applicable
File size1,411
Date (UTC)05-Jun-2013
Time (UTC)10:50
PlatformNot applicable
File nameIa64_f923811e59922290e78fcf08099829eb_31bf3856ad364e35_6.1.7601.22348_none_f187896b9c499381.manifest
File versionNot applicable
File size1,411
Date (UTC)05-Jun-2013
Time (UTC)10:50
PlatformNot applicable
File nameIa64_microsoft-windows-netio-infrastructure_31bf3856ad364e35_6.1.7601.17939_none_5893e3e913995497.manifest
File versionNot applicable
File size2,541
Date (UTC)22-Aug-2012
Time (UTC)18:25
PlatformNot applicable
File nameIa64_microsoft-windows-netio-infrastructure_31bf3856ad364e35_6.1.7601.22348_none_59118c6c2cc0248b.manifest
File versionNot applicable
File size2,541
Date (UTC)04-Jun-2013
Time (UTC)05:14
PlatformNot applicable
File nameIa64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7601.18176_none_b4e822dfc4d56256.manifest
File versionNot applicable
File size3,782
Date (UTC)05-Jun-2013
Time (UTC)10:50
PlatformNot applicable
File nameIa64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7601.22348_none_b59431e8ddd8de22.manifest
File versionNot applicable
File size3,836
Date (UTC)04-Jun-2013
Time (UTC)05:17
PlatformNot applicable
File nameWow64_microsoft-windows-netio-infrastructure_31bf3856ad364e35_6.1.7601.17939_none_bf0585c900597ecc.manifest
File versionNot applicable
File size1,166
Date (UTC)22-Aug-2012
Time (UTC)17:23
PlatformNot applicable
File nameWow64_microsoft-windows-netio-infrastructure_31bf3856ad364e35_6.1.7601.22348_none_bf832e4c19804ec0.manifest
File versionNot applicable
File size1,166
Date (UTC)04-Jun-2013
Time (UTC)05:14
PlatformNot applicable
Collapse this imageExpand this image
assets folding end collapsed
Collapse this imageExpand this image
assets folding end collapsed

Properties

Article ID: 2851149 - Last Review: July 19, 2013 - Revision: 3.0
Applies to
  • Windows Server 2008 R2 Service Pack 1, when used with:
    • Windows Server 2008 R2 Enterprise
    • Windows Server 2008 R2 Datacenter
    • Windows Server 2008 R2 for Itanium-Based Systems
    • Windows Server 2008 R2 Foundation
    • Windows Server 2008 R2 Standard
    • Windows Web Server 2008 R2
  • Windows 7 Service Pack 1, when used with:
    • Windows 7 Enterprise
    • Windows 7 Home Basic
    • Windows 7 Home Premium
    • Windows 7 Professional
    • Windows 7 Starter
    • Windows 7 Ultimate
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbfix kbsurveynew kbexpertiseadvanced KB2851149

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com