Sign in with Microsoft
Sign in or create an account.
Hello,
Select a different account.
You have multiple accounts
Choose the account you want to sign in with.

Symptoms

Assume that you receive a Secure/MIME (S/MIME) signed or encrypted message that contains multiple pages in a Microsoft Exchange Server 2010 environment. You try to print the message in Outlook Web App (OWA). In this situation, only the first page is printed.

Cause

This issue occurs because a certain style is applied to the HTML Div tag. The style forces Internet Explorer to print the first page and ignore the remaining content in the S/MIME print operation.

Resolution

To resolve this issue, install the following update rollup:

2866475 Description of Update Rollup 2 for Exchange Server 2010 SP3

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about a similar issue in Exchange Server 2010 Service Pack 1 (SP1), click the following article number to view the article in the Microsoft Knowledge Base:

2620361 An encrypted or digitally-signed message cannot be printed when S/MIME control is installed in OWA in an Exchange Server 2010 SP1 environment

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Was this information helpful?

What affected your experience?
By pressing submit, your feedback will be used to improve Microsoft products and services. Your IT admin will be able to collect this data. Privacy Statement.

Thank you for your feedback!

×