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Perceptive Pixel by Microsoft Device Connectivity Guide

Article ID: 2861500 - View products that this article applies to.

Summary

This article provides information on different graphic card connections and how a consumer may connect their PC to a device from Perceptive Pixel by Microsoft. This information applies to the following Perceptive Pixel devices:

Perceptive Pixel 27 inch
Perceptive Pixel 55 inch
Perceptive Pixel 82 inch

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More information

Today’s graphic adapters provide a multitude of choices for output connections. While a direct connection is always the preferred choice, many times a user may need to convert from one style of connection to another. Use this guide to quickly identify which cable combinations will best suit your ability to connect to a PPI by Microsoft Device.

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HDMI Conversion

Since HDMI and DVI are very similar, it is possible to convert from HDMI to DVI by simply adding the appropriate adapter. When working with PPI by Microsoft devices over HDMI, it may be necessary to either force the EDID (Extended display identification data) at the graphics card level or to utilize a device that will record and continually transmit the EDID to the host system. HDMI will not transmit the needed EDID information between the device and system. If the EDID information is not readable, the host system will not know the proper resolution and frequency which will result in the screen being black.

Typical HDMI Connectors

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DisplayPort conversion

The signal originating from a DisplayPort can be easily converted to DVI utilizing a DisplayPort to DVI adapter. However, the inverse is not true. When one needs to convert a DVI signal to DisplayPort it is necessary to use a Dual-Link DVI to DisplayPort converter. A mini-DisplayPort to DisplayPort adapter may also be used.

Typical DisplayPort connectors:

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DVI (Digital Video Interface)

There are three variants of the DVI connector, DVI-A, DVI-D and DVI-I. DVI-A is an analog only connection and is unsuitable for connecting to a PPI device. Customers are encouraged to use DVI-D or DVI-I Dual-Link cables with our 55” and 82” devices. DVI-D or DVI-I Single-link cables may be used without issue on our 82” device, but when used on our 55” product the device will default to 60Hz refresh rate. Doing so will not present a visually optimal image and may be unsuitable in certain situations.

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