Avery Wizard Setup cannot locate Word

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Article ID: 288387 - View products that this article applies to.
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SYMPTOMS

In Microsoft Office Word 2007, you try to install Avery Wizard 3.0 Software for Microsoft Office. When you do this, you receive the following error message:
Microsoft Word 97 or higher not found on this machine. Setup will terminate.
Setup for the Avery Wizard closes after you close the error message dialog box.

In Microsoft Word 2002, you run Setup for the Avery Wizard for Microsoft Word 2000. When you do this, you receive the following error message:
Setup could not locate Microsoft Word 2000
Click OK to exit this install.
Then, Setup for the Avery Wizard closes.

CAUSE

This issue occurs because Word program files and registry keys use "versioning" to improve coexistence with earlier installations.

Avery designed the Avery Wizard for Microsoft Word 2000 before the release of Microsoft Word 2002. Therefore, the wizard's setup program searches for the earlier-version program files and registry keys before the setup program installs the wizard.

WORKAROUND

To work around this problem, use one of the following methods.

Method 1: If you installed Avery Wizard before you upgraded to Word 2002

If you installed the Avery Wizard for Microsoft Word 2000 before you upgraded to Word 2002, you can continue to use the wizard with Microsoft Word 2002. To do this, copy and paste the A20MSW00.dot file from the following location
C:\Program Files\Microsoft Office\Office\Startup
to the following location:
C:\Program Files\Microsoft Office\Office10\Startup

Method 2: If you upgraded to Word 2002 before you installed Avery Wizard

If you upgraded from Microsoft Word 2000 to Microsoft Word 2002 before you installed the Avery Wizard, you must revert to the earlier version of Microsoft Word or Office, install the Avery Wizard, and then perform the Word or Office upgrade again before you can use the wizard. To do this, follow these steps:
  1. Uninstall Office XP or Word 2002.
  2. Install Office 2000 or Word 2000.
  3. Install the Avery Wizard.
  4. Install Office XP or Word 2002.
NOTE: The Avery Wizard is a supplemental, third-party add-in and is not required for printing envelopes or labels in Microsoft Word.

Method 3: If you did not install the latest version of Avery Wizard

Avery Wizard 3.0 Software for Microsoft Office is designed to work with the following versions of Word:
  • Microsoft Word 97
  • Microsoft Word 2000
  • Microsoft Word 2002
  • Microsoft Office Word 2003

MORE INFORMATION

For information about Avery software, visit the following Avery Web site:
http://www.avery.com/avery/en_us/Templates-%26-Software
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

For information about how to contact the companies mentioned in this article, visit the following Microsoft Web site:
http://support.microsoft.com/gp/vendors

Properties

Article ID: 288387 - Last Review: June 16, 2008 - Revision: 3.2
APPLIES TO
  • Microsoft Office Word 2007
  • Microsoft Word 2002
Keywords: 
kberrmsg kbnofix kbprb KB288387

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