User interface freezes when you click the "Phone" tab in Lync for Mac 2011 14.0.5

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Article ID: 2892271 - View products that this article applies to.
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Symptoms

Assume that you sign in to version 14.0.5 of the Microsoft Lync for Mac 2011 client. When you try to click the Phone tab, the user interface freezes. However, the menu bar is available.

Cause

This issue occurs because the NSConcreteMutableAttributedString function cannot paint the user interface when there is data that is not parsed to a valid telephone number.

Resolution

To resolve this issue, install the following cumulative update:
2888920 Description of the Microsoft Lync for Mac 2011 14.0.6 update

Properties

Article ID: 2892271 - Last Review: October 8, 2013 - Revision: 1.0
Applies to
  • Microsoft Lync for Mac 2011
Keywords: 
kbqfe kbfix kbsurveynew kbexpertisebeginner KB2892271

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