Article ID: 2898888 - View products that this article applies to.
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Symptoms

Assume that a Microsoft Lync 2013 user is enabled for the remote call control (RCC) feature. The user signs in to a Lync 2013 client. In this situation, the client crashes.

Cause

This issue occurs because Lync 2013 incorrectly handles an internal time-out when it sends the "Call Forwarding" request to the CSTA gateway.

Resolution

To resolve this issue, install the following cumulative update:
2825630 Description of the Lync 2013 update 15.0.4551.1005: November 7, 2013

Properties

Article ID: 2898888 - Last Review: November 7, 2013 - Revision: 1.0
Applies to
  • Microsoft Lync 2013
Keywords: 
kbqfe kbfix kbsurveynew kbexpertisebeginner KB2898888

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