File, Send To, Mail Recipient, or Mail Recipient (as Attachment) missing in Outlook Express

Article translations Article translations
Article ID: 290797 - View products that this article applies to.
This article was previously published under Q290797
For information about the differences between Microsoft Outlook and Microsoft Outlook Express e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:
257824 OL2000: Differences Between Outlook and Outlook Express
Expand all | Collapse all

SYMPTOMS

Outlook Express is set as your default e-mail program, but the Mail Recipient, Mail Recipient (As Attachment), or Routing Recipient options may be missing when you click Send To on the File menu in Microsoft Office 2000 programs.

CAUSE

The Win.ini configuration file is incomplete.

RESOLUTION

Modify the Win.ini file (using any plain text editor, such as Notepad, or the Sysedit utility) as follows:
  1. Find the full path of the Win.ini file. To do so:
    1. Click Start, point to Search, and then click For files or folders.
    2. In the Search for files or folders named box, type win.ini. In the Look in list, select drive C. Then, click Search Now.
    3. In the right pane, note the full path of the Win.ini file. If more than one file is listed, choose the file whose path begins C:\Windows or C:\Winnt.
  2. Start Notepad. To do so, click Start, point to Programs, point to Accessories, and then click Notepad.
  3. Open the Win.ini file. To do so, in Notepad, on the File menu, click Open. In the Look in box, type the full path name of the Win.ini file that you noted in step c.
  4. Find the section that begins with [Mail], and then add the following lines. Some lines may already exist, but you need all of them for this feature.
    [Mail]
    MAPI=1
    CMC=1
    CMCDLLNAME=mapi.dll
    CMCDLLNAME32=mapi32.dll
    MAPIX=1
    MAPIXVER=1.0.0.1
    OLEMessaging=1
  5. Click Save, and then quit Notepad.
  6. Click Start, click Shut Down, and then click Restart the Computer.
When you click Send To on the File menu in Microsoft Office 2000 programs, you see the Mail Recipient, Mail Recipient (As Attachment), or Routing Recipient options.

Properties

Article ID: 290797 - Last Review: January 31, 2007 - Revision: 3.3
APPLIES TO
  • Microsoft Outlook Express 5.01 Service Pack 2
  • Microsoft Outlook Express 5.5
  • Microsoft Outlook Express 6.0
Keywords: 
kbprb KB290797

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com