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Article ID: 291152 - Last Review: July 27, 2006 - Revision: 1.3

You receive a "Word couldn't send mail because of MAPI failure" error message when you try to send a Word document as an e-mail attachment in Word 2002

This article was previously published under Q291152

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ERROR MESSAGE

When you attempt to send a Word document as an e-mail attachment in Word, an error message similar to the following may appear:
Word couldn't send mail because of MAPI failure: "Unspecified error".
For a Microsoft Word 2000 version of this article, see 224053  (http://support.microsoft.com/kb/224053/ ) .

RESOLUTION

The current MAPI session was closed, and Word is no longer able to connect to that MAPI session

Use one of the following methods to resolve this problem:

Method 1: Restart your MAPI e-mail program

Restart your MAPI e-mail program and then send your document from Word.

Method 2: Save and close the document and Word, and then restart Word

Save and close your document and then quit and restart Word. Word will establishe a new MAPI session, allowing you to send your document.

There is a problem with your fax setup

If you receive this error message when you attempt to send a fax, there may be a problem with the way your fax software is set up.

For additional information, click the article number below to view the article in the Microsoft Knowledge Base:
290950  (http://support.microsoft.com/kb/290950/EN-US/ ) WD2002: Error When Faxing from WinFax

APPLIES TO
  • Microsoft Word 2002 Standard Edition
Keywords: 
kbtshoot kboutlookobj kberrmsg kbnofix kbprb KB291152

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