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Symptoms

Assume that you make a call by using Microsoft Lync 2013 for Android on a device that has an Intel ARM emulation-based chipsets or MediaTek chipsets. In this situation, the person you call cannot hear your voice. In some situations, you also cannot hear the other person's voice.

Resolution

To resolve this issue, install the following cumulative update:

2926050 Description of the cumulative update package for Lync 2013 for Android: February 2014

More Information

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

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