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Symptoms

On a computer that is running Windows 7 Service Pack 1, a Background Intelligent Transfer Service (BITS) multirange transfer of a large file fails consistently.

A .wim image may typically be over the 4 gigabyte (GB) limitation. In this case, the download of the image through BITS fails. Additionally, the following error message is logged in the PullD.log file:

<![LOG[CPullDPResponse::ReportPackageState return value 0x00000000.]LOG]!><time="time" date="date" component="PullDP" context="" type="1" thread="4252" file="pulldpresponse.cpp:375">
<![LOG[Created FullDownload DTS job for package WKS00084, version 2]LOG]!><time="time" date="date" component="PullDP" context="" type="1" thread="4252" file="pulldppkgcontjob.cpp:634">
<![LOG[Start Download package WKS00084 version 2]LOG]!><time="time" date="date" component="PullDP" context="" type="1" thread="4308" file="pulldppkgjob.cpp:331">
<![LOG[ExecuteJob (2-InProgress) WKS00084.2 for package WKS00084, version 2]LOG]!><time="time" date="date" component="PullDP" context="" type="1" thread="4252" file="pulldppkgcontjob.cpp:179">
<![LOG[WKS00084.2, 0x0 : DownloadingData]LOG]!><time="time" date="date" component="PullDP" context="" type="1" thread="5104" file="pulldpservice.cpp:721">
<![LOG[WKS00084.2, 0x80004005 : BITS error: 'Unspecified error
' Context: 'The error occurred while the remote file was being processed.



The following error message may also be logged many times in the DataTransferService.log from the pull-distribution point:

date time CDTSJob::HandleErrors: DTS Job '{9AA2CAA8-FFF9-466F-AB4C-F5E7DA828AF0}' BITS Job '{733409C7-C94C-4483-8BFC-7E440451FC82}' under user 'S-1-5-18' OldErrorCount 0 NewErrorCount 1 ErrorCode 0x80004005 3888 (0x0F30)


Then, after the retries are completed, you may find the following error message in the DataTransferService.log:

date time DTS job {A810A272-FE69-4E3C-B2EF-8B4FDB533806} BITS job {C72D8837-6C8D-4A8F-9D62-4EC3804D3429} failed to download source file http://SCCM.server.com:80/SMS_DP_SMSPKG$/LAB0002D/sccm?/win8-base.wim to destination E:\SMS_DP$\LAB0002D\LAB0002D.1\win8-base.wim with error 0x80190194 3552 (0x0DE0)err 80190194
# for hex 0x80190194 / decimal -2145844844
BG_E_HTTP_ERROR_404
# 1 matches found for "80190194"


Resolution

Hotfix information

A supported hotfix is available from Microsoft Support. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Service Pack 1 for Windows 7 or Windows Server 2008 R2 installed.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any previously released hotfix.

The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 7 and Windows Server 2008 R2 file information and notesImportant Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

    Version

    Product

    SR_Level

    Service branch

    6.1.760
    1.
    22xxx

    Windows 7 and Windows Server 2008 R2

    SP1

    LDR

  • GDR service branches contain only those fixes that are widely released to address widespread, extremely important issues. LDR service branches contain hotfixes in addition to widely released fixes.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 7 and Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 7

File name

File version

File size

Date

Time

Platform

Qmgr.dll

7.5.7601.22592

586,752

07-Feb-2014

02:06

x86

Qmgr.mof

Not applicable

2,302

10-Jun-2009

21:34

Not applicable

For all supported x64-based versions of Windows 7 and Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Qmgr.dll

7.5.7601.22592

850,944

07-Feb-2014

02:34

x64

Qmgr.mof

Not applicable

2,302

10-Jun-2009

20:53

Not applicable

Qmgr.mof

Not applicable

2,302

09-Jul-2013

06:18

Not applicable

For all supported IA-64-based versions of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Qmgr.dll

7.5.7601.22592

1,773,056

07-Feb-2014

01:45

IA-64

Qmgr.mof

Not applicable

2,302

10-Jun-2009

20:58

Not applicable

Qmgr.mof

Not applicable

2,302

09-Jul-2013

06:18

Not applicable

Additional file information for Windows 7 and Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7

File name

X86_a5f0ab08cb603c5a922924067acf5595_31bf3856ad364e35_6.1.7601.22592_none_efb0a2affc609119.manifest

File version

Not applicable

File size

699

Date (UTC)

07-Feb-2014

Time (UTC)

06:17

SHA-1 hash

Not applicable

MD5 hash

Not applicable

File name

X86_microsoft-windows-bits-client_31bf3856ad364e35_6.1.7601.22592_none_25c9330171148db5.manifest

File version

Not applicable

File size

113,723

Date (UTC)

07-Feb-2014

Time (UTC)

02:33

SHA-1 hash

Not applicable

MD5 hash

Not applicable

Additional files for all supported x64-based versions of Windows 7 and Windows Server 2008 R2

File name

Amd64_50a0bba568b9a765b331e4a8e48bf7e1_31bf3856ad364e35_6.1.7601.22592_none_7bfdaede50a1b373.manifest

File version

Not applicable

File size

1,048

Date (UTC)

07-Feb-2014

Time (UTC)

06:17

SHA-1 hash

Not applicable

MD5 hash

Not applicable

File name

Amd64_microsoft-windows-bits-client_31bf3856ad364e35_6.1.7601.22592_none_81e7ce852971feeb.manifest

File version

Not applicable

File size

113,729

Date (UTC)

07-Feb-2014

Time (UTC)

03:10

SHA-1 hash

Not applicable

MD5 hash

Not applicable

File name

Wow64_microsoft-windows-bits-client_31bf3856ad364e35_6.1.7601.22592_none_8c3c78d75dd2c0e6.manifest

File version

Not applicable

File size

53,420

Date (UTC)

07-Feb-2014

Time (UTC)

02:18

SHA-1 hash

Not applicable

MD5 hash

Not applicable

Additional files for all supported IA-64-based versions of Windows Server 2008 R2

File name

Ia64_1afab18cf2b46578ce95ad03088b2483_31bf3856ad364e35_6.1.7601.22592_none_4151faafb5ee6f3c.manifest

File version

Not applicable

File size

1,046

Date (UTC)

07-Feb-2014

Time (UTC)

06:17

SHA-1 hash

Not applicable

MD5 hash

Not applicable

File name

Ia64_microsoft-windows-bits-client_31bf3856ad364e35_6.1.7601.22592_none_25cad6f7711296b1.manifest

File version

Not applicable

File size

113,726

Date (UTC)

07-Feb-2014

Time (UTC)

02:26

SHA-1 hash

Not applicable

MD5 hash

Not applicable

File name

Wow64_microsoft-windows-bits-client_31bf3856ad364e35_6.1.7601.22592_none_8c3c78d75dd2c0e6.manifest

File version

Not applicable

File size

53,420

Date (UTC)

07-Feb-2014

Time (UTC)

02:18

SHA-1 hash

Not applicable

MD5 hash

Not applicable


Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

Learn about the terminology that Microsoft uses to describe software updates.

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