OneNote occupies a slot in the OEM's preinstall application list in Window 8.1 or Windows Server 2012 R2

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Article ID: 2942730 - View products that this article applies to.
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Symptoms

Assume that an OEM has several applications preinstalled and pinned to the Start screen in Windows RT 8.1, Window 8.1, or Windows Server 2012 R2. In this situation, they encounter one of the following issues:

  • If the OEM installs Microsoft OneNote, one of their applications is dropped from the Start screen.
  • If the OEM does not install OneNote, the customers see a blank space on the Start screen after the out-of-box experience (OOBE) wizard is run.

Resolution

Update information

To resolve this issue, install update 2919355. For more information about how to obtain this update rollup package, click the following article number to view the article in the Microsoft Knowledge Base:

2919355 Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 Update April, 2014

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 2942730 - Last Review: April 8, 2014 - Revision: 1.0
Applies to
  • Windows 8.1 Enterprise
  • Windows 8.1 Pro
  • Windows 8.1
  • Windows RT 8.1
  • Windows Server 2012 R2 Datacenter
  • Windows Server 2012 R2 Essentials
  • Windows Server 2012 R2 Foundation
  • Windows Server 2012 R2 Standard
Keywords: 
kbqfe kbfix kbsurveynew kbexpertiseadvanced KB2942730

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