Article ID: 2942909 - View products that this article applies to.
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Symptoms

In Windows RT 8.1, Windows 8.1 and Windows Server 2012 R2, extensible application markup language (XAML) textures intermittently do not show in an app. In this situation, some key UI elements may be missing in the app.

Resolution

To resolve this issue for Windows RT 8.1, Windows 8.1 and Windows Server 2012 R2, install update rollup 2919355 or install the hotfix that is described in this article.

Update information for Windows RT 8.1, Windows 8.1 and Windows Server 2012 R2

For more information about how to obtain update 2919355, click the following article number to view the article in the Microsoft Knowledge Base:
2919355 Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 Update April, 2014

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows RT 8.1, Windows 8.1 or Windows Server 2012 R2.

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

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The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 8.1 and Windows Server 2012 file information notes
Important Windows 8 and Windows Server 2012 hotfixes are included in the same packages. However, only "Windows 8" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
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    VersionProductMilestoneService branch
    6.2.920 0.16 xxxWindows Server 2012RTMGDR
    6.2.920 0.20xxxWindows Server 2012RTMLDR
  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For Windows RT 8.1
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File nameFile versionFile sizeDateTimePlatform
Dcomp.dll6.3.9600.17042256,20808-Mar-201408:28Not Applicable
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For all supported x86-based versions of Windows 8.1
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File nameFile versionFile sizeDateTimePlatform
Dcomp.dll6.3.9600.17042241,66408-Mar-201412:00x86
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For all supported x64-based versions of Windows 8.1 and of Windows Server 2012
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File nameFile versionFile sizeDateTimePlatform
Dcomp.dll6.3.9600.17042356,84808-Mar-201415:29x64
Dcomp.dll6.3.9600.17042222,72008-Mar-201406:31x86
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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

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Additional file information for Windows 8.1 and Windows Server 2012 R2

Additional files for Windows RT 8.1
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File nameArm_61faa234d27602fa0b6e39f222661308_31bf3856ad364e35_6.3.9600.17042_none_2ca92a5237fa30e8.manifest
File versionNot Applicable
File size705
Date (UTC)09-Mar-2014
Time (UTC)02:28
PlatformNot Applicable
File nameArm_microsoft-windows-directcomposition_31bf3856ad364e35_6.3.9600.17042_none_323ffb3c5d3b5823.manifest
File versionNot Applicable
File size27,442
Date (UTC)08-Mar-2014
Time (UTC)08:44
PlatformNot Applicable
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Additional files for all supported x86-based versions of Windows 8.1
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File nameX86_4dda5a9d2ede9246c76202b65194733a_31bf3856ad364e35_6.3.9600.17042_none_8392888dece6c50d.manifest
File versionNot Applicable
File size705
Date (UTC)09-Mar-2014
Time (UTC)02:28
PlatformNot Applicable
File nameX86_microsoft-windows-directcomposition_31bf3856ad364e35_6.3.9600.17042_none_323d88e45d3e395d.manifest
File versionNot Applicable
File size27,442
Date (UTC)08-Mar-2014
Time (UTC)13:06
PlatformNot Applicable
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Additional files for all supported x64-based versions of Windows 8.1 and of Windows Server 2012 R2
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File nameAmd64_7e1e34919b49f480e0e8dc861f475d75_31bf3856ad364e35_6.3.9600.17042_none_d69eec3079b8d3bc.manifest
File versionNot Applicable
File size1,060
Date (UTC)09-Mar-2014
Time (UTC)02:06
PlatformNot Applicable
File nameAmd64_microsoft-windows-directcomposition_31bf3856ad364e35_6.3.9600.17042_none_8e5c2468159baa93.manifest
File versionNot Applicable
File size27,446
Date (UTC)08-Mar-2014
Time (UTC)20:36
PlatformNot Applicable
File nameWow64_microsoft-windows-directcomposition_31bf3856ad364e35_6.3.9600.17042_none_98b0ceba49fc6c8e.manifest
File versionNot Applicable
File size27,454
Date (UTC)08-Mar-2014
Time (UTC)13:05
PlatformNot Applicable
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Properties

Article ID: 2942909 - Last Review: April 8, 2014 - Revision: 1.0
Applies to
  • Windows 8.1 Enterprise
  • Windows 8.1
  • Windows 8.1 Pro
  • Windows 8.1 RTM
  • Windows RT 8.1
  • Windows Server 2012 R2 Datacenter
  • Windows Server 2012 R2 Essentials
  • Windows Server 2012 R2 Foundation
  • Windows Server 2012 R2 Standard
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbfix kbsurveynew kbexpertiseadvanced KB2942909

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