Article ID: 2952686 - View products that this article applies to.
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Symptoms

When you try to install an application by a using stand-alone media task sequence in Microsoft System Center 2012 Configuration Manager Service Pack 1, the installation fails.

Additionally, entries that resemble the following are logged in the Smsts.log file:

Created temp document: C:\Windows\TEMP\\b90-0\0000000a.xml
Created temp document: C:\Windows\TEMP\\b90-0\0000000b.xml
Created temp document: C:\Windows\TEMP\\b90-0\0000000c.xml
Created temp document: C:\Windows\TEMP\\b90-0\0000000d.xml
spCIStore->StoreCIFromDisk(pInfo), HRESULT=80004005

Cause

This problem occurs because the XML files that are created on the client when you run the task sequence are formatted incorrectly. This is a UTF-8 issue with extended characters that causes an XML parsing error.

Resolution

To resolve this problem, apply the hotfix that is described in the following section. Stand-alone media that exhibits this problem has to be re-created after you apply this hotfix.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Cumulative Update 4 for System Center 2012 Configuration Manager Service Pack 1 installed.

Restart information

You do not have to restart the computer after you apply this hotfix.

Note We recommend that you close Configuration Manager Administration Console before you install this hotfix package.

Hotfix replacement information

This hotfix does not replace any previously released hotfix.

File information

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The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

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File nameFile versionFile sizeDateTimePlatform
Createtsmediaadm.dll5.0.7804.15092,304,68801-Jan-201401:45x64
Adminconsole.msiNot Applicable133,361,66401-Jan-201401:45Not applicable
Configmgr2012adminui-sp1-kb2952686-i386.mspNot Applicable76,705,79201-Jan-201401:45Not applicable
Createtsmediaadm.dll5.0.7804.15091,439,40801-Jan-201401:45x86
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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

Learn about the terminology that Microsoft uses to describe software updates.

Properties

Article ID: 2952686 - Last Review: May 2, 2014 - Revision: 1.2
Applies to
  • Microsoft System Center 2012 Configuration Manager Service Pack 1
Keywords: 
kbautohotfix kbqfe kbfix kbhotfixserver kbsurveynew kbexpertiseinter KB2952686

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