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Symptoms

When one or more applications that use the Microsoft Point of Service (POS) for .NET 1.14 try to claim more than one device, you receive the following exception:

POSControlException ErrorCode(Timeout) ExtendedErrorCode(0) occurred: Another application has exclusive access to the device and did not relinquish control before timeout milliseconds expired.


Cause

This issue occurs because a .NET assembly calls an incorrect event API. It causes a single event to be created instead of creating multiple differently named events. Therefore, only one POS application can be claimed at a time.

Resolution

Update information

How to obtain this update

Windows Update

This update is available from Windows Update.

Registry information

To apply this update, you do not have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this update.

Update replacement information

This update does not replace a previously released update.

The global version of this update installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

File name

File version

File size

Date

Time

Platform

Exampleserviceobjects.dll

1.14.1.0

24,064

16-Apr-2014

16:53

x86

Microsoft.pointofservice.controlbase.dll

1.14.2.0

481,528

16-Apr-2014

17:33

x86

Microsoft.pointofservice.dll

1.14.2.0

516,344

16-Apr-2014

17:33

x86

Microsoft.pointofservice.dll_gac

1.14.2.0

516,344

16-Apr-2014

17:33

Not applicable

Microsoft.pointofservice.wmi.dll

1.14.1.0

14,848

16-Apr-2014

16:53

x86

Microsoft.pointofservice.wmi.dll_gac

1.14.1.0

14,848

16-Apr-2014

16:53

Not applicable

Ms.pos.devicesimulators.dll

1.14.1.0

252,416

16-Apr-2014

16:53

x86

Mspos.controlbase.dll_gac

1.14.2.0

481,528

16-Apr-2014

17:33

Not applicable

Mspos.service.exe

1.14.1.0

22,528

16-Apr-2014

16:53

x86

Pol.1.0.ms.pointofservice.dll_gac

1.14.1.0

5,120

16-Apr-2014

16:53

Not applicable

Pol.1.0.mspos.controlbase.dll_gac

1.14.1.0

5,120

16-Apr-2014

16:53

Not applicable

Pol.1.1.ms.pointofservice.dll_gac

1.14.1.0

5,120

16-Apr-2014

16:53

Not applicable

Pol.1.1.mspos.controlbase.dll_gac

1.14.1.0

5,120

16-Apr-2014

16:53

Not applicable

Pol.1.11.ms.pointofservice.dll_gac

1.14.1.0

5,120

16-Apr-2014

16:53

Not applicable

Pol.1.11.mspos.controlbase.dll_gac

1.14.1.0

5,120

16-Apr-2014

16:53

Not applicable

Pol.1.12.ms.pointofservice.dll_gac

1.14.1.0

5,120

16-Apr-2014

16:53

Not applicable

Pol.1.12.mspos.controlbase.dll_gac

1.14.1.0

5,120

16-Apr-2014

16:53

Not applicable

Posdm.exe

1.14.1.0

145,920

16-Apr-2014

16:53

x86

Sqmuploader.exe

1.14.1.0

17,408

16-Apr-2014

16:53

x86

Testapp.exe

1.14.1.0

164,864

16-Apr-2014

16:53

x86



Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

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