How to perform an in-place upgrade (reinstallation) of Windows XP
This article was previously published under Q315341 On This PageINTRODUCTIONThis article describes how to perform an in-place upgrade (reinstallation) of Windows XP. This is also named a repair installation. It reinstalls Windows XP to the same folder. You may want to perform an in-place upgrade if your installation of Windows XP must be repaired. Such a repair installation may be required if one of the following conditions is true:
MORE INFORMATIONNote You may want to disconnect from the Internet during the installation. Disconnecting from the Internet during the installation helps protect you from malicious users. You may also want to enable the firewall in Internet Explorer. For more information, click the following article number to view the article in the Microsoft Knowledge Base: 283673 (http://support.microsoft.com/kb/283673/)
How to turn on or turn off the firewall in Windows XP
Before you perform a repair or an in-place upgradeReview the following topics before you perform a repair or in-place upgrade of Windows XP.TroubleshootingIf you feel comfortable troubleshooting, consider the following Microsoft Knowledge Base articles before you perform a repair or an in-place upgrade:308041 (http://support.microsoft.com/kb/308041/) Advanced troubleshooting for general startup problems in Windows XP
326841 (http://support.microsoft.com/kb/326841/) Support WebCast: Microsoft Windows XP: Troubleshooting Startup and Shutdown Problems
307654 (http://support.microsoft.com/kb/307654/) How to install and use the Recovery Console in Windows XP
Internet Explorer 7If you have Internet Explorer 7 installed on your computer, you must uninstall Internet Explorer 7 before you perform a repair install or in-place upgrade.For more information, click the following article number to view the article in the Microsoft Knowledge Base: 917964 (http://support.microsoft.com/kb/917964/)
How to perform a repair installation of Windows XP if Internet Explorer 7 is installed
Data backupBefore you reinstall Windows, back up all data. Determine the data that you want to back up. This data may include the following:
Windows Installation CDBefore you perform a repair or in-place upgrade, have the Windows installation CD and the product key available. If you do not have the Windows installation CD and the product key available, you cannot reinstall Windows. If Windows was preinstalled on your computer, contact the manufacturer of your computer for help in locating or obtaining the Windows installation files and your product key.Device driversMany of the device drivers for your hardware components are integrated into Windows. However, devices such as printers, monitors, graphic cards, sound cards, modems, external drives, and scanners usually have separate installation CDs. If you do not have all of the drivers for your hardware components, you can download the drivers from the Internet and then write them to a CD.If your computer requires a third-party mass storage device driver or hardware abstraction layer (HAL), make sure that you have a copy of the files on a separate storage media before you perform a repair or in-place upgrade. ProgramsYou should collect and store the CDs and product keys for your programs in an appropriate location so that you can reinstall the programs after you have reinstalled Windows. These programs may include the following:
Network settingsYou can restore certain network settings after you reinstall Windows. If this step is required, record your computer's network settings. These settings include the following:
Internet provider informationTo make sure that you can reconnect to the Internet after you have reinstalled Windows, record your Internet provider information. This includes user name and password information.Startup sequenceIf it is required, adjust the BIOS startup sequence. The sequence should be in the following order:
Windows XP preinstalledIf your computer came preinstalled with Windows XP, before you follow the steps later in this article, view the following article in the Microsoft Knowledge Base:312369 (http://support.microsoft.com/kb/312369/) You may lose data or program settings after reinstalling, repairing, or upgrading Windows XP
Windows XP Service Pack 2If you have Windows XP Service Pack 2 installed on your computer, you must reinstall Service Pack 2 after you reinstall or repair Windows XP. To do this, see the appropriate method.Note Service packs are cumulative. Each new service pack contains all the fixes that are included with earlier service packs and any new fixes. You do not have to install an earlier version of a service pack before you install the latest version. For example, you only have to install Windows XP Service Pack 2 (SP2), you do not have to install Windows XP Service Pack 1a (SP1a).
System RestoreIf you perform an in-place upgrade of Windows XP, all existing restore points are removed and a new system checkpoint restore point is created after the in-place upgrade is complete. Do not perform an in-place upgrade if you may have to use System Restore to restore your computer to a previous state.For more information, click the following article number to view the article in the Microsoft Knowledge Base: 301224 (http://support.microsoft.com/kb/301224/)
System Restore "restore points" are missing or deleted
Repair a componentDo not perform a repair or in-place upgrade to repair a component or program that is currently not installed. If you have the necessary permissions, use the Add or Remove Programs item in Control Panel, or reinstall the component or program instead of Windows. To open Add or Remove Programs in Windows XP, click Start, click Control Panel, and then click Add or Remove Programs.User account problemDo not use a repair or in-place upgrade to try to resolve a problem with a user account, password, or local profile. To determine whether the problem is related to a user account, password, or local profile, create another user account (if you have the required permissions), and then log on to that account to see whether the problem is resolved.For more information about creating a new user account in Windows XP, click the following article number to view the article in the Microsoft Knowledge Base: 279783 (http://support.microsoft.com/kb/279783/)
How to create and configure user accounts in Windows XP
Third-party programsDo not use a repair or in-place upgrade to resolve a problem with third-party programs, files or registry entries. Contact the manufacturer of the third-party program to resolve any problems.Disk problemsDo not use a repair or in-place upgrade if you suspect disk problems.For more information about checking for disk errors, click the following article numbers to view the articles in the Microsoft Knowledge Base: 315265 (http://support.microsoft.com/kb/315265/)
How to perform disk error checking in Windows XP
308041 (http://support.microsoft.com/kb/308041/) Advanced troubleshooting for general startup problems in Windows XP
You can also contact the computer manufacturer for more information about how to troubleshooting hard disk problems. Third-party devicesDo not use a repair or in-place upgrade if you suspect a problem with a third-party device. Determine whether the latest device drivers are currently installed for the device. Contact the manufacturer of the third-party device to resolve any problems.Method 1: Reinstall Windows XP by using Windows XPTo reinstall Windows XP by using Windows XP, follow these steps:
Method 2: Repair install of Windows XP by starting your computer from the Windows XP CDTo reinstall Windows XP by starting your computer from the Windows XP CD, follow these steps:
After you perform an in-place upgradeAfter you perform an in-place upgrade or repair installation, you must reinstall all updates to Windows. To reinstall Windows updates, visit the following Microsoft Web site:http://windowsupdate.microsoft.com (http://windowsupdate.microsoft.com) Reinstall all updates to WindowsAfter you perform an in-place upgrade or repair installation, you must reinstall all updates to Windows. To reinstall Windows updates, visit the following Microsoft Web site:http://windowsupdate.microsoft.com (http://windowsupdate.microsoft.com) Reinstall Internet Explorer 7When Windows XP has been repaired and is running correctly, reinstall Internet Explorer 7. To reinstall Internet Explorer 7, you must have the Internet Explorer 7 installation package. This installation package may still be on the computer from the first time that you installed Internet Explorer 7. Locate the installation package in the folder in which you saved the files.Note This package may be located in the Temporary Internet Files folder. If you cannot locate the Internet Explorer 7 installation package, visit the following Microsoft Web site to obtain this package: http://www.microsoft.com/windows/ie/downloads/default.mspx (http://www.microsoft.com/windows/ie/downloads/default.mspx) To connect to the Microsoft download site, you must have a functional Web browser. If Internet Explorer 6 does not work on the computer after you uninstall Internet Explorer 7, you cannot download the Internet Explorer 7 installation package. Therefore, you will have to use a computer that has a functional Web browser to download the Internet Explorer 7 installation package. Then, use a shared network drive to install the program from the downloaded installation package on this other computer onto the repaired computer. If you cannot use a shared network for this purpose, copy the Internet Explorer 7 installation package onto a CD on the second computer. Then, use this CD to install Internet Explorer 7 on the first computer.
For more information about how to troubleshoot specific Windows XP Setup issues, click the following article numbers to view the articles in the Microsoft Knowledge Base: 312369 (http://support.microsoft.com/kb/312369/)
You may lose data or program settings after reinstalling, repairing, or upgrading Windows XP
312368 (http://support.microsoft.com/kb/312368/) Data loss occurs after you reinstall, repair, or upgrade Windows XP
For more information about the Windows XP Setup program, click the following article numbers to view the articles in the Microsoft Knowledge Base: 286463 (http://support.microsoft.com/kb/286463/)
Release Notes for Windows XP Setup contained in the Pro.txt file
306824 (http://support.microsoft.com/kb/306824/) Release
Notes for Windows XP Setup contained in the Home.txt file
286647 (http://support.microsoft.com/kb/286647/) Windows XP Read1st.txt file contents
Note If you still have problems performing an in-place upgrade of Windows XP, you can ask someone for help or contact support. For information about how to contact support, visit the following Microsoft Web site: http://support.microsoft.com/contactus (http://support.microsoft.com/contactus/)
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