The options to prevent addition of an Exchange, POP3, IMAP, or Other Server Types accounts are not available in Outlook

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Article ID: 317819 - View products that this article applies to.
This article was previously published under Q317819
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Symptoms

By default, the options to prevent the addition of a Microsoft Exchange Server, Post Office Protocol version 3 (POP3), Internet Message Access Protocol (IMAP), and Other Server Types accounts in a profile are not available in Microsoft Outlook 2002, in Microsoft Office Outlook 2003, or in Microsoft Office Outlook 2007.

Resolution

To resolve this problem, obtain the latest service pack for Microsoft Office XP. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
307841 How to obtain the latest Office XP service pack
Note This fix is only for Outlook 2002. To resolve this issue for Outlook 2003 or Outlook 2007, you must add a registry key.

The English-language version of this fix should have the following file attributes or later versions of the file attributes:
   Date           Time  Version      Size      File name     
   --------------------------------------------------------
   29-Nov-2001    01:21 10.0.3527.0  47,432    Recall.dll
   20-Dec-2001    18:44 10.0.3618.0  92,488    Outlmime.dll
   23-Jan-2002    00:32 10.0.3716.0  342,344   Exsec32.dll
   05-Feb-2002    15:14 10.0.3729.0  117,064   Outlph.dll
   11-Apr-2002    14:40 10.0.4009.0  534,856   Outlcm.dll
   11-Apr-2002    14:40 10.0.4009.0  6,306,120 Outllib.dll

				

After you apply the fix to Outlook 2002, you must add registry keys to the registry to activate the fix. Additionally, you must add the same registry key to resolve this issue for Outlook 2003 or Outlook 2007. To do this, follow these steps.

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in Windows
  1. Start Registry Editor (Regedt32.exe).
  2. Locate and then click the following registry key, as appropriate for your version of Outlook:
    Outlook 2007
    HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Outlook\Options
    Outlook 2003
    HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Options
    Outlook 2002
    HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Outlook\Options
  3. On the Edit menu, point to New, click DWORD value, and then add one or more of the following registry values:
    Value name: DisablePOP3
    Data type: DWORD
    Value data: 1
    Value name: DisableIMAP
    Data type: DWORD
    Value data: 1
    Value name: DisableExchange
    Data type: DWORD
    Value data: 1
    Value name: DisableOtherTypes
    Data type: DWORD
    Value data: 1
  4. Exit Registry Editor.
  5. Start Outlook.

Administrative information

If you are updating an administrative installation with the administration version of this fix, use the following information to update the administrative installation and network clients.

How to update administrative installations

To update an administrative installation use a command line similar to the following
msiexec /a Admin Path\MSI File /p MSP path SHORTFILENAMES=1
where Admin Path is the path to your administrative installation point for Microsoft Office XP (for example, C:\OfficeXP),

where MSI File is the MSI database package for the Office XP product (for example, ProPlus.msi), and

where MSP path is the path to the administrative update for the fix (for example, c:\hotfixfiles\Outlook_admin.msp).

How to update network clients

After you complete the administrative installation of the fix, update each network client. To deploy the update to the client workstations, use a command line similar to the following command line:
msiexec /i Admin Path\MSI File REINSTALL=OUTLOOKFiles,OUTLOOKNonBootFiles REINSTALLMODE=vomus
In this command line, Admin Path is the path to your administrative installation point for Office XP (for example, C:\OfficeXP). MSI File is the MSI database package for the Office XP product (for example, ProPlus.msi).

Workaround

You can use the Prevent users from making changes to Outlook profiles policy option to workaround this problem. This policy prevents users from making any changes to their existing profile.

For more information about how to turn on (enable) the Prevent users from making changes to Outlook profiles policy option, see the System Policies documentation at the following Microsoft Web site:
Using System Policies
After you add the Outlook Template, change the policy setting by following these steps to turn on the Prevent users from making changes to Outlook profiles policy option in either the Microsoft Management Console (MMC) snap-in or the System Policy Editor:
  1. Expand the Outlook version year node.
  2. Expand the Miscellaneous node.
  3. Click to select the Prevent users from making changes to Outlook profiles check box.
  4. Click to select the Check to enforce setting on; uncheck to enforce setting off check box.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Office XP Service Pack 2.

More information

You can turn off (disable) Hypertext Transfer Protocol (HTTP) accounts that exists in Outlook 2002 with or without this fix installed on the Outlook client. To disable HTTP accounts in the registry, follow these steps:
  1. Start Registry Editor (Regedt32.exe).
  2. Locate and then locate the following key in the registry, as appropriate for your version of Outlook:
    Outlook 2007
    HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Outlook\Options
    Outlook 2003
    HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Options
    Outlook 2002
    HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Outlook\Options
  3. On the Edit menu, point to New, click DWORD Value, and then add the following registry value:
    Value name: DisableHTTP
    Data type: DWORD
    Value data: 1
  4. Exit Registry Editor.
  5. Start Outlook 2002.
NOTE: If you want to manually set these registry values with system policies, use the following registry key instead of the previously listed key, as appropriate for your version of Outlook:
Outlook 2007
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Outlook\Options
Outlook 2003
HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Options
Outlook 2002
HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\10.0\Outlook\Options
For more information about system policies, visit the following Microsoft Web site:
Using System Policies

Properties

Article ID: 317819 - Last Review: July 20, 2012 - Revision: 1.0
Applies to
  • Microsoft Office Outlook 2007
  • Microsoft Office Outlook 2003
  • Microsoft Outlook 2002 Standard Edition
Keywords: 
kbHotfixServer kbqfe kbfunctions kbaccounts kbbug kbfix kbofficexppresp2fix kbofficexpsp2fix KB317819

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