The startup sound is not played correctly when you start Windows XP, Windows Vista or Windows 7

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Article ID: 321735 - View products that this article applies to.
This article was previously published under Q321735
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SYMPTOMS

Your startup sound may sound choppy, contain popping sounds, or pause while it is played. This issue occurs only with some hardware devices and drivers loaded. This issue does not affect the functionality of Windows XP or of Windows Vista or of Windows 7.

WORKAROUND

To work around this issue, use either of the following methods.

Method 1: Turn off the startup sound

Windows XP

To turn off the startup sound in Windows XP, follow these steps:
  1. Click Start, click Run, type mmsys.cpl, and then click OK.
  2. Click the Sounds tab.
  3. Under Program events, click Start Windows.
  4. In the Sounds box, click (None), and then click OK.
Note Sometimes, there may be no workaround for this issue in Windows XP. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
304853 Startup sound plays irregularly after upgrade to Windows XP from Windows Me

Windows Vista or Windows 7

 To turn off the startup sound in Windows Vista or Windows 7, follow these steps:
  1. Click Start
    Collapse this imageExpand this image
     Start button
    , type mmsys.cpl in the Start Search box, and then click mmsys.cpl in the Programs list.

    Collapse this imageExpand this image
     User Account Control permission
    If you are prompted for an administrator password or confirmation, type your password or click Continue.
  2. Click the Sounds tab.
  3. Click to clear the Play Windows Startup Sound check box, and then click OK.

Method 2: Mute the system sounds

Alternatively, in Windows XP, Windows Vista or Windows 7, you can mute all systems sounds. To do this, click the Volume icon in the notification area, and then click to select the Mute check box.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Properties

Article ID: 321735 - Last Review: September 29, 2011 - Revision: 4.0
APPLIES TO
  • Microsoft Windows XP Professional
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional x64 Edition
  • Windows Vista Ultimate
  • Windows Vista Starter
  • Windows Vista Home Premium
  • Windows Vista Home Basic
  • Windows Vista Enterprise
  • Windows Vista Business 64-bit Edition
  • Windows Vista Business
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Enterprise 64-bit Edition
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
  • Windows Server 2008 Standard without Hyper-V
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Standard
  • Windows Web Server 2008
  • Windows 7 Enterprise
  • Windows 7 Enterprise E
  • Windows 7 Enterprise N
  • Windows 7 Home Basic
  • Windows 7 Home Premium
  • Windows 7 Home Premium E
  • Windows 7 Home Premium N
  • Windows 7 Professional
  • Windows 7 Professional E
  • Windows 7 Professional N
  • Windows 7 Service Pack 1
  • Windows 7 Starter
  • Windows 7 Starter E
  • Windows 7 Starter N
  • Windows 7 Ultimate
  • Windows 7 Ultimate E
  • Windows 7 Ultimate N
Keywords: 
kbprb kbsound KB321735

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