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The startup sound is not played correctly when you start Windows XP or Windows Vista

Article ID:321735
Last Review:December 1, 2007
Revision:2.8
This article was previously published under Q321735
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SYMPTOMS

Your startup sound may sound choppy, contain popping sounds, or pause while it is played. This issue occurs only with some hardware devices and drivers loaded. This issue does not affect the functionality of Windows XP or of Windows Vista.

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WORKAROUND

To work around this issue, use either of the following methods.

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Method 1: Turn off the startup sound

Windows XP

To turn off the startup sound in Windows XP, follow these steps:
1.Click Start, click Run, type mmsys.cpl, and then click OK.
2.Click the Sounds tab.
3.Under Program events, click Start Windows.
4.In the Sounds box, click (None), and then click OK.
Note Sometimes, there may be no workaround for this issue in Windows XP. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
304853 (http://support.microsoft.com/kb/304853/) Startup sound plays irregularly after upgrade to Windows XP from Windows Me

Windows Vista

To turn off the startup sound in Windows Vista, follow these steps:
1.Click Start  Start button , type mmsys.cpl in the Start Search box, and then click mmsys.cpl in the Programs list.

 User Account Control permission If you are prompted for an administrator password or confirmation, type your password or click Continue.
2. Click the Sounds tab.
3.Click to clear the Play Windows Startup Sound check box, and then click OK.

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Method 2: Mute the system sounds

Alternatively, in Windows XP or in Windows Vista, you can mute all systems sounds. To do this, click the Volume icon in the notification area, and then click to select the Mute check box.

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

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APPLIES TO
Microsoft Windows XP Professional
Microsoft Windows XP Home Edition
Microsoft Windows XP Professional x64 Edition
Windows Vista Ultimate
Windows Vista Starter
Windows Vista Home Premium
Windows Vista Home Basic
Windows Vista Enterprise
Windows Vista Business 64-bit Edition
Windows Vista Business
Windows Vista Ultimate 64-bit Edition
Windows Vista Home Premium 64-bit Edition
Windows Vista Home Basic 64-bit Edition
Windows Vista Enterprise 64-bit Edition
Windows Server 2008 Datacenter without Hyper-V
Windows Server 2008 Enterprise without Hyper-V
Windows Server 2008 for Itanium-Based Systems
Windows Server 2008 Standard without Hyper-V
Windows Server 2008 Datacenter
Windows Server 2008 Enterprise
Windows Server 2008 Standard
Windows Web Server 2008

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Keywords: 
kbprb kbsound KB321735

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