Symptoms
When you start your computer, you may receive the following error message:
There is no disk in the drive. Please insert a disk into drive \Device\harddisk\Dr1
When you try to print a Microsoft Word document, you may also receive the following error message:
CiceroUIWndFrame,WINWORD.EXE\NoDisk\Device\Harddisk1\DR1
Cause
This issue occurs when all the following conditions are all true:
-
You have a removable drive, such as an Iomega Zip drive, configured as drive letter C.
-
You do not have a removable disk in the removable disk drive.
Resolution
To resolve the issue, use one of the following methods:
-
Insert a removable disk in the removable drive before you start the computer.
-
Change the drive letter assignment for the removable drive to a letter other than C.
To change the drive letter assignments in Windows XP, follow these steps:-
Log on to the computer as Administrator.
-
Insert a disk in the removable drive.
-
Click Start, right-click My Computer, and then click Manage.
-
Click Disk Management.
-
Right-click the partition, logical drive, or volume that you want to change, and then click Change Drive Letter and Paths.
-
Click the removable drive, click it, click
Change, click the drive letter that you want to use, and then click OK.
-
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.