Internet Explorer open with a blank page instead of web site

Article translations Article translations
Article ID: 555027 - View products that this article applies to.
Author: Yuval Sinay MVP
Expand all | Collapse all

SYMPTOMS

When you try to connect to web site by using Internet Explorer 6 or Internet Explorer 6 with Service Pack 1 - it may open with blank page, instead of web site.

CAUSE

During system update, some dll's didn’t register themself.

RESOLUTION

1. Go to "Start" -> "Run" -> and register the following dll's by using regsvr32 command:
 
 
      regsvr32 scrrun.dll‏

      regsvr32 msxml.dll‏

      regsvr32 mshtml.dll‏

      regsvr32 shdocvw.dll‏

      regsvr32 browseui.dll

      regsvr32 msjava.dll‏
 
      regsvr32 urlmon.dll‏

      regsvr32 actxprxy.dll
 
Note: Please try first to register the urlmon.dll and actxprxy.dll and restart Internet Explorer.
 
2. Restart the Internet Explorer.

Properties

Article ID: 555027 - Last Review: January 27, 2004 - Revision: 1.0
APPLIES TO
  • Microsoft Windows XP Professional
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Media Center Edition 2002
  • Microsoft Windows XP Professional
  • unknown KMS 9471
  • Microsoft Windows XP Tablet PC Edition
Keywords: 
kbpubtypecca kbpubmvp kbhowto KB555027
COMMUNITY SOLUTIONS CONTENT DISCLAIMER
MICROSOFT CORPORATION AND/OR ITS RESPECTIVE SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, OR ACCURACY OF THE INFORMATION AND RELATED GRAPHICS CONTAINED HEREIN. ALL SUCH INFORMATION AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT AND/OR ITS RESPECTIVE SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, WORKMANLIKE EFFORT, TITLE AND NON-INFRINGEMENT. YOU SPECIFICALLY AGREE THAT IN NO EVENT SHALL MICROSOFT AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF OR INABILITY TO USE THE INFORMATION AND RELATED GRAPHICS CONTAINED HEREIN, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF MICROSOFT OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES.

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com